General terms and conditions (GC)
Additional Terms and Conditions are available in German, French and Italian.
General Terms and Conditions for private and business customers
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GC «Postal ServicesThe link will open in a new window (PDF, 305 KB)
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GC for Mail Forwarding Orders/Changes of AddressThe link will open in a new window (PDF, 75 KB)
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GC for Poste Restante OrdersThe link will open in a new window (PDF, 98 KB)
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GC for Temporary Forwarding OrdersThe link will open in a new window (PDF, 40 KB)
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GC PhilatelyThe link will open in a new window (PDF, 65 KB)
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GC Login PostThe link will open in a new window (PDF, 125 KB)
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GC SwissPostCardThe link will open in a new window (PDF, 55 KB)
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GC of Business for Swiss Post shopsThe link will open in a new window (PDF, 126 KB)
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GC The Yellow Identification
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GC «IncaMail»The link will open in a new window (PDF, 154 KB)
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GC Swiss Post BoxThe link will open in a new window; This document is not barrier-free. Please contact our Customer Service on 0848 888 888. or send an e-mail: webmaster@post.ch (PDF, 167 KB)
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GC Recall ChannelThe link will open in a new window (PDF, 111 KB)
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GC MyNewspaperThe link will open in a new window (PDF, 99 KB)
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(GCTCT) for Special ExcursionsThe link will open in a new window (PDF, 77 KB)
General Terms and Conditions for business customers
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GC «Logistics»The link will open in a new window (PDF, 80 KB)
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GC Swiss-Express «Innight» and Swiss-Express «Day»The link will open in a new window (PDF, 189 KB)
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GC DirectFactoryThe link will open in a new window (PDF, 101 KB)
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GC SPEDLOGSWISSThe link will open in a new window (PDF, 95 KB)
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GC SPEDLOGSWISS WarehousingThe link will open in a new window (PDF, 97 KB)
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GC Updating service and data managementThe link will open in a new window (PDF, 117 KB)
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GC MAT[CH]move subscriptionThe link will open in a new window (PDF, 119 KB)
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GC MAT[CH]move online independent address updateThe link will open in a new window (PDF, 117 KB)
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GC MAT[CH]read data loggingThe link will open in a new window (PDF, 119 KB)
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Subscriber Conditions for «My Post Business»The link will open in a new window (PDF, 76 KB)
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Subscriber Conditions for use of the PickPost service by business customersThe link will open in a new window (PDF, 65 KB)
