Response

Replying made easy

Make it easy for your customers all over the world to get in touch with you. With our international, pre-franked reply cards and envelopes, we offer you tried and tested solutions for inclusion in your addressed and unaddressed mailings abroad.

Your benefits:

• A fast response: Reply items such as cards or envelopes enable recipients to respond quickly to your offer.
• Winning customers: You achieve high response rates, as potential customers can reply free of charge. The card can be mailed in the nearest postbox.
• Retaining customers: Existing customers can reply easily and select their requirements or note them on the reply item. The response options and all the necessary information can be pre-printed.
• Flexible design: You can design your reply items flexibly, either as a response card for orders and information material or as a response envelope for confidential data. Swiss Post will be happy to provide print templates.
• Very versatile: As a mailing component, enclosure or at the point of sale, reply items ensure the best possible response rate.
• Opinion polls: Reply items are an ideal tool for collecting the opinions of potential and existing customers, for example, after a hotel stay or trade fair visit.
• Economical solution: You only pay for items actually returned.

We offer you the following options:

Global Response

A simple means of enabling your customers anywhere in the world¹ to contact you. Global Response is standardized for every country, so can be used anywhere in the world.

¹ Except Switzerland

Combi Response

A combination of pre-franked international reply item and Swiss business reply item: for dialogue with your customers in Switzerland and all over the world.

Local Response

You can collect responses and orders through a P.O box address in the destination country. As a result, you will create the impression of being a local company.