Global Response

The pre-franked international reply item is a simple means of enabling your customers all over the world1 to contact you. Global Response is sent to your business address from abroad as a PRIORITY letter and is standardized for every country, so can be used anywhere in the world.

1 Except Switzerland

Formats and weights

Minimum dimensions Maximum dimensions Weight Minimum paper weight
for cards without envelopes
140 x 90 mm 353 x 250 x 20 mm 50 g * 150 g/m2

* A weight of 1,000g is possible in the following countries: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain & Northern Ireland, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Slovak Republic, Slovenia, Spain and Sweden (subject to change).

Prices

Weight Prices in CHF
1 - 20 g 1.50
21 - 50 g 2.70
51 - 100 g 3.80
101 - 250 g 7.10
251 - 500 g 12.60
501 - 1000 g 17.10

You can benefit from the following discounts when reaching a certain sales amount per month:

Amount per month in CHF Discounts
from 1'000 4%
from 2'500 6%
from 5'000 8%
from 7'500 10%
from 10'000 12%

Of course, only items that are actually returned will be billed. ECONOMY post is not possible. You can pay for received items conveniently with a monthly bill.

Mailing

The use of Global Response items must be registered at a post office, using a commitment form in which you commit yourself to pay the prices and any surcharges due. You can download the form as a PDF or obtain it from any post office.

Layout and print

The print must be a dark colour and must stand out clearly against the background colour of the envelope or the card, so that it can be read by a machine. Printable templates for Swiss Post's Global Response are available for you to use as you wish. The templates comply with international regulations. To ensure that replies can be handled smoothly from all countries, it is vital that you adhere to the stipulated border lengths, dimensions and imprints. In case of doubt, show your layout to your customer consultant before going to press.