The use of Dispoboxes by Swiss Post is subject to the existence of a valid franking licence.
The minimum order volume is 20 pieces which may include a range of sizes and types.
For order volumes of between 20 and 49 pieces, which may include a range of sizes and types, a small order surcharge will be payable for each consignment. Orders over 50 pieces are delivered free of charge.
If a customer orders Dispoboxes via My Post Business by no later than 11 a.m. (Mon-Fri), these will be delivered the following working day. Orders placed after this deadline will be delivered a day later.
Orders placed by fax must arrive before 10 a.m. (Mon-Fri) in order for them to be delivered the following working day. Administrative fee of CHF 20.- will be charged fall all faxed orders.
In the event of an error in the order for, relocation of or return of Dispoboxes, the customer will be charged a flat fee of CHF 150.
Dispoboxes must be sent as parcels within 60 days of delivery. Unused Dispoboxes should be returned to Swiss Post. For boxes not returned by this deadline, Swiss Post will charge the customer CHF 18 per Dispobox and per month of delay.
Dispoboxes are the property of Swiss Post. They may only be handed over to Swiss Post for carriage. They may not be used within a company or by external business partners as reusable containers in intra-company deliveries or for any similar purposes.
Labels, adhesive tape or other markings may not be used on Dispoboxes.
Swiss Post reserves the right to charge separately for Dispoboxes that are defective, have been damaged, seriously soiled, lost or used for purposes other than those permitted.
All prices are exclusive of VAT. Orders will be billed on a monthly basis.