1. Security check

Open the confidential e-mail in your Microsoft Outlook 2003 inbox. Pickup invitations for IncaMail messages are always provided with a signature for security reasons. Please check the validity of the signature and the sender. To check the signature click on the corresponding symbol in the e-mail header. The sender should always be swisspost@im.post.ch.

More information on the digital signature:  http://www.incamail.ch/en/signatur

2. Opening the confidential message

In the e-mail header double click on the message attachment secure-email.html.

3. Confirming opening

Confirm any dialogue for opening the message attachment by clicking on “Open”.

Please note that you have to register free of charge on a one-off basis in order to read secure e-mails via IncaMail. If you have not yet registered your e-mail address, you can find information on how to proceed at the following link: “ Help for not yet registered users"

4. Decrypting the message

If you have already registered your e-mail address for IncaMail, you will be asked in your web browser to decrypt the confidential message by clicking on “Open now”.

5. Authentication

To read the confidential e-mail you have to log in with your IncaMail ID or with your SuisseID.

6. Reading the message

After successfully logging on to IncaMail the decrypted e-mail opens in your web browser. In the footer you have the opportunity to save the message in decrypted form, to forward it or to reply to the sender with a confidential e-mail via IncaMail.