Facts and figures

Facts and figures

Swiss Post in figures

Swiss Post forwards letters and parcels, transports passengers and handles payments. On an average working day, Swiss Post transports, forwards or transfers

  • 404,000 parcels
  • 14,500,000 letters
  • 323,000 people
  • 3,300,000 payments

What's more, Swiss Post operates

  • 3 letter centres
  • 6 logistics centres for letter processing
  • 2 logistics centres for video coding and returns processing
  • 3 parcels centres
  • 2,065 post offices
  • 283 Agencies (village shop post office)
  • 36 PostFinance branches
  • 17,000 postboxes
  • 820 Postomats
  • 15,000 vehicles
  • 450 railway carriages
  • 800 PostBus routes
  • 10,429 kilometres of PostBus network
  • 13,799 PostBus stops

Swiss Post operates with almost 8,000 employees in 24 countries.

Additional facts and figures

 

Results (CHF m)

Indicator 2005 2006 2007 2008 2009
Operating income domestic 6,442 6,504 6,971 7,372 7,167
Operating income abroad 1,057 1,391 1,741 1,608 1,542
Operating result 805 823 866 812 721
Group profit 811 837 909 825 728
Equity 922 1,605 2,470 2,857 3,534
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Customer satisfaction (number of points out of a maximum of 100)

Unit 2005 2006 2007 2008 2009
PostMail Business Customers 74 76 78 77 76
PostLogistics Business Customers 79* 80* 79 79 79
PostFinance Business Customers 81 82 82 82 83
Swiss Post International Business Customers 73 75 75 75 75
Swiss Post Solutions - - - 77 78
Post Offices SME 80 81 83 80 80
Post Offices Private Customers 86 87 88 86 87
PostFinance Private Customers 84 84 84 85 84
PostBus Commuters 73 73 73 75 73
PostBus Tourists 81 81 82 82 81

* previous values for PostParcel cannot be compared directly

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Delivery times (%)

Service 2005 2006 2007 2008 2009
Letter (A Mail) 97.7 98 97.1 95.9 97.7
Letter (B Mail) 98.2 98.3 96.7 95.9 98.4
Parcel (PostPac Priority) 97.4 97.3 97.6 98.0 97.8
Parcel (PostPac Economy) 97.7 97.6 97.5 98.7 98.1

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Employees

Indicator 2005 2006 2007 2008 2009
Headcount at Swiss Post Group excl. trainees (Full-time equivalents) 41,073 42,178 43,447 44,178 44,803
Male (in %) 50.8 50.1 49.2 49.1 49.9
Female (in %) 49.2 49.9 50.8 50.9 50.1
Percentage of women in senior management posts (%) 10.1 9.8 9.3 7.7 8.7
Jobs in Switzerland (Swiss Post employees per 1000 employees) 13.0 13.0 12.0 12.0 11.0
Jobs in peripheral regions (Persons) 21,763 20,740 19,868 19,767 17,856
Trainees (Persons) 1,465 1,429 1,473 1,571 1,690
Minimum salary Swiss Post CEC (CHF per annum) 40,400 41,006 41,826 42,746 44,071
Salary bandwidth1 (Factor) 5.8 5.9 6.3 6.3 6.1
Employee satisfaction (Index) 67 67 67 66 75

1 Average remuneration paid to members of Executive Management vs. average employee salary

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Commitments (CHF m)

Commitments 2005 2006 2007 2008 2009
Cultural sponsorship 5.1 3.6 4.65 4.27 4.0
Sports sponsorship 9.6 9.7 9.75 12.65 11.7
Social initiatives 3.1 3.4 3.43 3.22 5.0
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Environmental impact

Indicator 2004 2005 2006 2007 2008
Total environmental impact(Env. impact points (millions)) 306,125 299,203 295,212 301,255 229,822
Total climate-related burden(t CO2 equivalent) 280,472 281,249 276,201 277,801 255,199
Climate-related burden of goods transports(t CO2 equivalent) 55,451 53,634 44,605 40,298 41,846
Climate-related burden of passenger transports(t CO2 equivalent) 119,700 122,165 128,500 128,000 133,900
Climate-related burden of journeys to work(t CO2 equivalent) 49,259 46,809 44,520 50,270 46,750
Energy consumption (GJ of primary energy) 4,684,751 4,716,832 4,751,409 4,848,712 3,634,035
Paper consumption (Millions of A4 sheets) 92 108 157 158 160
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