Basic information

Swiss Post has decided on three strategic thrusts in the fields of electronic networking and data management. These encompass digital identity and secure data traffic, electronic cash flows, and document management. Swiss Post is also involved in the field of electronic healthcare services, providing innovative information technology services. As a citizen-centred and neutral company, the company enjoys a high level of trust. Its products "PostCertificate" and "IncaMail" (secure identification of persons and organizations) ensure that data traffic is secure and verifiable, thus meeting data protection requirements. Thanks to its nationwide presence and post office network, Swiss Post is able to make a significant contribution to bridging the gap between the physical and digital worlds. And it is doing so already. For example, customers can order criminal records extracts at post offices and have their identities verified by the counter staff. Swiss Post creates the extract electronically, reducing the processing time, and the Federal Office of Justice sends the document to the customer's home address by post.

Digital identity and secure data traffic

The electronic transfer of information and documents in the fields of eGovernment and eHealth is subject to stringent conditions. Data protection must be guaranteed, no unauthorized third persons must be able to view documents. The sender and recipient must also be clearly identified. Swiss Post's "IncaMail" platform ensures the verifiable and secure electronic exchange of data. In a process similar to sending a registered letter, IncaMail allows users to send e-mails securely, easily and verifiably, without needing to install any additional software. Moreover, Swiss Post offers an electronic identity and a digital signature facility via its "PostCertificate". This allows both sender and recipient to be securely identified.

Electronic payments

"yellowbill" from Swiss Post enables bills to be sent electronically from the issuer to the recipient. The recipient can then process the electronic data directly. The bills are signed digitally and comply with legal requirements. "yellowbill" enables media discontinuities to be avoided, billing and payment processes optimized, and costs reduced.

"yellowpay admin" is quick and easy, allowing public authorities to accept payment for their services via the Internet. PostFinance also offers a range of innovative accounts receivable/payable facilities accessible in various ways, for example via the H-Net electronic healthcare network.

Document management

Swiss Post has extensive experience in producing and managing physical and digital documents. In Europe and the English-speaking world, it is an established provider of services such as internal mail solutions, document digitalization, integrating digitalized documents into electronic work processes, and electronically archiving these documents, all of which make accessing information quicker and easier.

Swiss Post is able to use this experience to digitalize and archive documents in the fields of eGovernment and eHealth. Thanks to encryption technologies and the integration of a digital signature, documents can be sent securely. Each stage in the processing of a document can be recorded, and the persons processing it securely identified – from the moment a document is first produced to when it is archived, making document management processes faster and more efficient.