Track & Trace

Postcode

Search for post offices

Poste restante

Poste restante

Retention of your mail

What happens to your mail if you are away for a short or longer period of time? The “poste restante” order is a practical, uncomplicated option.

If you are away and unable to empty your letterbox or P.O. box, a “poste restante” order provides you with a cost-effective, secure solution. And you don’t need to worry about returning home to an overflowing letterbox.

Your post office retains your mail until you return. This means you can be sure that your mail is in good hands with confidentiality guaranteed. The order is valid for up to two months.

The best way is to send us the “poste restante” order online. Simply at the push of a button and the click of a mouse. Private customers can now also contact us and issue an order by telephone on the service number 0848 33 22 11. For this kind of order, you need a credit card.

Our post offices also accept “poste restante” orders. Please bring a valid form of identification.

Prices poste restante

Service offering Prices
Poste restante order CHF 10.00
Subsequent delivery on request free of charge
Surcharge for urgent orders via the Internet CHF 5.00
Surcharge for online order without registration (german version) CHF 10.00
Surcharge for online order without registration, on account (german version) CHF 12.50
Surcharge for urgent order at the post office counter or by telephone CHF 10.00