Report incident

Report incident

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Please choose the topic:

 Damaged item

Domestic mail

 Letter
 Parcel
 Forwarding order (change of address, holidays. etc.)
 Something else

International dispatch

  • Report an incident relating to the products URGENT and URGENT Business: Please contact our TNT Swiss Post AG customer service directly (tel.: 0800 45 45 45/e-mail: )
  • Report an incident relating to the product GLS: Please contact our Swiss Post GLS customer service directly (tel.: 0848 858 686  e-mail: )

 Letter
 Parcel
 Something else

Financial products

 Account
 Something else

PostBus

 Range of services
 Tickets/prices
 Lost property
 Something else
 Your opinion matters