Accessibility

Accessibility

Accessible Swiss Post portal www.swisspost.ch

Label Access for All

Swiss Post has set up its website – the Swiss Post portal at www.swisspost.ch – as an accessible site according to AA+ criteria. In cooperation with and under the supervision of the “Zugang für alle” (Access for all) foundation, the accessible status of the Swiss Post website will be ensured on a continuous basis in accordance with the requirements of the law on equal opportunities for people with disabilities.

Certified accessible quality AA+

Priorities 1 and 2 of the WCAG 1.0 guideline and the additional recommendations of the Confederation will be met for the domain http://www.swisspost.ch.

When is a website accessible?

The most important features of an accessible website include:

  • The font can be enlarged as needed
  • The main navigation points can be executed with keystroke combinations (access keys)
  • Pictures with relevant content have an alternative text
  • Tables are not used as design elements. (separation of presentation and content)
  • Additional invisible elements for blind users
  • Non-accessible content is specially marked

Use of access keys

The following access keys have been defined for the Swiss Post website to enable navigation using keystrokes:

0 = Direct to home page
1 = Direct to navigation
2 = Direct to content
3 = Direct to the contact page
4  = Direct to site map
5 = Direct to search

How the access keys work:

  • IE, Mozilla, Netscape, Firefox to V 1.5: ALT key + number of access key + Enter
  • Firefox V 2 or higher: ALT + SHIFT + number of access key
  • Mac entry: CTRL + number of access key

External content

A number of external content pages are not yet completely accessible. This relates mainly to complex applications that will be converted gradually. This content is marked accordingly and is not part of the areas certified by the “Zugang  für alle” foundation.

The main exceptions currently include:

  • www.mypostbusiness.ch
  • Job offers
  • Track & Trace

Ongoing improvements

Technological progress enables improvements to be made on an ongoing basis also in terms of the accessibility of Internet content. Swiss Post has thus agreed periodic quality controls and a permanent exchange of know-how with the “Zugang für alle” foundation. Public training sessions and information events are therefore being planned in order to promote awareness of this issue. Applications and external content will be updated continuously and made accessible in the next release.