Address maintenance online
Manage, maintain and verify your addresses efficiently online

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The “Address maintenance online” online service in the “My Post” customer portal provides all Swiss Post services for your addresses on a single platform – from verifying to updating and address management.

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Film: Address management online

Service and features

“Address maintenance online” offers you all the Swiss Post services designed for your addresses – from verifying to updating. In “Address maintenance online”, you can manage your addresses securely and free of charge. You also receive statements concerning the quality of your addresses – again free of charge. You can also see clearly what it will cost to correct your addresses quickly and simply.

  • Check address quality in a flash: Free analysis of address quality.
  • Easily check, maintain and clean addresses: Update addresses (e.g. with regard to relocations or deaths) individually or by means of a batch procedure (checking an entire address file). The analysis of up to 300,000 Swiss addresses and address management is free via the “Address maintenance online” service.
  • Save addresses securely and manage them efficiently: Import existing addresses simply and enter new addresses directly in the online service.
  • Send with confidence: Use addresses online for different shipping options – with a single login.

Who is this service for?

For business customers

“Address maintenance online” is a tool for Swiss Post business customers who want to maintain and manage their customer addresses online. An address comparison using current Swiss Post customer addresses means that the address database is always up to date.

For private customers

“Address maintenance online” is a service offered to Swiss Post private customers and is used to determine in just a few clicks whether addresses are up to date. If there is a notification of move available, the new address can be obtained online.  You can also use the “Address maintenance online” service as an address book to keep your addresses up to date at all times.

Costs

You will receive a tailored quotation based on the free analysis.

The price for cleaning is broken down as follows:

Correct
The person, household or company is known at this address and is a 100 percent match with our reference data.

Free of charge

Correction
The person, household or company is unknown at this address. Minor deviations such as corrections to last name and first name, street name, house number, postcode and town are present and are returned correctly.

Free of charge

Unknown
The person, household or company is unknown at this address or the address is unknown.

Free of charge

Movers’ files
Mover’s address available in Switzerland.

Price per match

1.50

No longer valid.
Detailed reasons: “Deceased / company no longer in business”, “International relocation match” or “New address unknown”

Price per address

0.25

Repeats (duplicates)
Identification of duplicate addresses

Price per duplicate

0.25

Prices do not include VAT

Preconditions

You can request the quality of your address data to be analyzed without registration. For cleaning of the address data, registration for the “My Post” customer portal is required.

Instructions

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Image contains the certificate logo swiss safety center ISO IEC 27001 and the text We are IS027001:2013 certified for the analysis, maintenance and expansion of address and marketing data.

Would you like some advice?
Address Competence Center

Give us a call

Monday to Friday: 8 a.m. – 12 noon and 1.30 p.m. – 5 p.m.

+41 58 386 67 67

+41 58 386 67 67

Write to us

We are here to help
address-maintenance@swisspost.ch

For the deaf

For the deaf or hard of hearing

How to find us

Post CH Ltd
Address Competence Center
Sternmatt 6
P.O. Box
6010 Kriens 2