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Development & Innovation unit

New ideas take off

The “Development & Innovation” unit brings knowledge, expertise and new partners to Swiss Post. As an innovation platform, it supports the Group units and develops Group-wide projects, and bundles them into subject-specific development programmes.

As a hub for the development of business ideas, the “Development & Innovation” unit gets new ideas off the ground. Its specialists help the Group units to identify new business ideas and develop innovations, and to expand them into new business areas. The unit draws on the innovative capacity of 60,000 employees, connects units within Swiss Post and drives forward Group-wide projects. It does this by making use of collaborative web platforms.

The “Development & Innovation” unit works with the very latest tools for innovation management, some of them developed internally and tailored to the specific needs of Swiss Post. These include for example the smart INN process used to get promising projects ready for the market, ideally in less than eight months. Swiss Post has tailored the company suggestions scheme Postidea to its own specific needs, as it has also done with CO-STAR, the system used to structure business ideas.

Swiss Post works with numerous external innovation partners. Its partner network includes start-ups, universities and state institutions, as well as foreign postal companies.