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In-car Delivery: Worldwide innovation comes to Switzerland

Communication dated 01.03.2017

LeShop.ch, Volvo and Swiss Post are making online shopping more convenient: LeShop.ch now delivers directly to the boot of parked Volvos. A digital key, developed by Volvo, allows Swiss Post’s parcel carriers temporary access to the vehicle’s boot. In-car Delivery allows flexible delivery times and locations, prevents failed delivery attempts and makes online shopping even easier and more convenient. This new delivery method is now available in Zurich, Bern, Geneva and Lausanne.

Online retailing in Switzerland is growing between 4 and almost 10% per year according to the Swiss Mail Order Association (depending on the product category). Convenience and quick access when shopping are crucial factors for keeping an edge over the competition. LeShop.ch, Volvo Car Switzerland and Swiss Post are staying abreast of these developments. They are the first companies outside Scandinavia to launch In-car Delivery as a commercial offer.

Networked cars, digital keys

Volvo In-car Delivery works with a digital key which provides temporary access to the vehicle. Users register for In-car-Delivery, order their goods at LeShop.ch and then select their Volvo as the delivery location. The parcel carrier locates the car by geolocation, opens the boot using the temporary digital key and delivers the order. The customer then receives a notification of delivery and the digital key expires.

The shopping is already in the car

With In-car Delivery, the customer does not need to be present at a specific delivery location or delivery time. Dominique Locher, CEO of LeShop.ch, explains: “With deliveries to car boots, we are coming very close to our vision of seamless shopping. Working mothers or fathers have everything they need when they get into their cars in the evening. Without having to make extra trips to the shops or carry parcels.”

Natalie Robyn, Managing Director of Volvo Car Switzerland, says: “At Volvo, we are committed to making people’s lives easier and saving them time. Our networked vehicle technology, In-car Delivery, fully meets these requirements and makes online shopping even easier and more convenient. However, our innovation not only improves customer benefits, but also enables online shops to deliver more efficiently, and ultimately our customers save on delivery charges.” Volvo successfully launched In-car Delivery as a commercial offer in Sweden at the end of 2015.

Swiss Post is placing a strategic focus on e-commerce. “Customers increasingly want to choose where and when they receive their deliveries”, says Dieter Bambauer, Member of Executive Management and Head of PostLogisitcs. Swiss Post has therefore introduced a wide range of services for convenient delivery, e.g. evening and weekend deliveries, individual management of consignments, and parcel terminals. “In-car Delivery supplements these services perfectly”, explains Dieter Bambauer.

About LeShop.ch

LeShop.ch is the Swiss market leader in online retail. LeShop SA was founded in 1997 as a pioneering company by private entrepreneurs. The Federation of Migros Co-operatives (MGB) became the parent company of LeShop.ch on 1 January 2006. LeShop.ch offers its customers home delivery at predetermined times, DRIVE collection services as well as PickMup points. LeShop.ch was the first online retailer to test the use of automatic safe-deposit boxes at various Swiss railway stations back in 2012. Details about how the company developed as well as photos, graphics and further information are available at info.leshop.ch.

About Volvo Car Switzerland

Premium manufacturer, Volvo Cars, is one of the world’s best-known brands in the automotive sector. In addition to the brand’s core value of safety, Volvo today represents the Scandinavian interpretation of luxury, has a consistent electrification strategy and innovative technologies such as autonomous driving and new, networked services. The Swedish manufacturer has been represented in Switzerland since 1958. Volvo Car Switzerland AG is a wholly owned subsidiary of the Volvo Car Group (Gothenburg).

About Swiss Post

As a diversified company, Swiss Post operates in the communication, logistics, retail financial and passenger transport markets. In logistics, the company provides parcel, courier and express services both in the domestic and international market, and offers bespoke logistics solutions. In the highly competitive market, the company is number 1 in Switzerland for courier, express and parcel (CEP) services. In the growing e-commerce business, it offers online retailers a complete range of products along the entire value added chain. Swiss Post operates in around 25 countries. It employs more than 62,000 staff worldwide and in 2015 generated sales of more than 8.2 billion Swiss francs.

Further Information:

LeShop.ch:
Dominique P. Locher, Chief Executive Officer, Tel. +41 (0)76 564 68 63, dominique.locher@leshop.ch
Sacha Herrmann, Chief Operations Officer, Tel. +41 (0)78 886 54 56, sacha.herrmann@leshop.ch

Volvo Car Switzerland:
Sascha Heiniger, Director Corporate & Brand Communication, Tel. +41 (0)79 913 59 62, sascha.heiniger@volvocars.com

Swiss Post:
Oliver Flüeler, Media Spokesperson, Tel. +41 (0)58 341 21 95, presse@swisspost.ch