Press releases

Award for Swiss Post's electronic patient dossier in Geneva

The "e-toile" electronic patient dossier, developed by Swiss Post and Canton Geneva, has been awarded the highest possible label by eHealth Switzerland, the coordinating body for the Confederation and cantons. "e-toile" is being piloted in four of Geneva’s municipalities since February 2011 with the goal of networking patients with players in the healthcare sector via a secure platform.

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Swiss Post Solutions, a Group unit of Swiss Post, developed the electronic patient dossier "e-toile" in collaboration with Canton Geneva. This pilot, which currently includes all actors in the healthcare sector, has been in operation since February 2011 in the Genevan municipalities of Bernex, Confignon, Onex and Petit-Lancy. The voluntary patient dossier makes patients' medical data accessible to the relevant healthcare specialists, including physicians, hospitals, pharmacies, laboratories and other players in the medical sector. This gives patients the assurance that all the required health information will be available in an emergency and that the information is managed in a timely and secure way. In its capacity as independent evaluator, Bern University of Applied Sciences for Engineering and Information Technology has confirmed that "e-toile" meets the requirements of the Swiss eHealth strategy in full.

"e-toile" as a pioneer of the eHealth strategy

Swiss Post's electronic patient dossier performed well/very well in all criteria, receiving the label "Überregional – strategiekonform – mehrere Gemeinschaften 2011" (Cross-regional – strategy-compliant – multiple municipalities 2011) which is the highest accolade at present. In the final report, the pilot was described as a pioneer for the further expansion of the Swiss eHealth strategy, offering the potential for a model case solution.

Canton Geneva created the necessary political and statutory conditions for the electronic patient dossier at an early stage. The technical solutions which allow "e-toile" to protect medical data at the highest level were developed and made available by Swiss Post. Patients use their insurance card, their SuisseID or the "Carte Patient", designed by Swiss Post for pilots, to access their electronic data dossier simply and securely.

A number of Swiss cantons are already looking into possible eHealth solutions and are showing interest in carrying out such pilots with Swiss Post Solutions.

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