Press releases

Letters and parcels under the tree in time for Christmas

For Swiss Post, the run-up to Christmas is the busiest time of the year. To ensure your letters and parcels arrive in time for Christmas, Swiss Post recommends you bear in mind the last possible mailing deadlines. Deposits and payment orders are also subject to final deadlines if the amounts are to be credited and debited to the accounts in question before the end of the year. The country's 250 biggest post offices will remain open for postal operations until 4 p.m. on 24 and 31 December.

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In the run-up to Christmas, Swiss Post handles one million parcels and up to 20 million letters a day. To ensure that Christmas mail can be placed under the tree in time for Christmas, Swiss Post advises all customers to mail their parcels and letters in good time. The following deadlines apply:

Letters Parcels
Switzerland Swiss-Express "Moon"[1] 23.12.2011 23.12.2011
Switzerland A Mail / PostPac Priority 22.12.2011 22.12.2011, 12 p.m.
Switzerland B Mail / PostPac Economy 20.12.2011 21.12.2011
Europe URGENT 21.12.2011 20.12.2011
Europe PRIORITY 14.12.2011 09.12.2011
Other countries URGENT 20.12.2011 17.12.2011

1  Mail your items by the evening deadline and we guarantee delivery by 11 a.m. on 24.12.

Payments made on time

The following deadlines apply to payments which must be debited to a customer's account or credited to the recipient's postal account by the end of 2011:

Payments at the post office counter Wednesday, 28 December 2011
Written payment orders Received by PostFinance by 28 December 2011 (mailing of A Mail: 27.12.2011 / Mailing of B Mail: 23.12.2011)
E-finance payments Approved by 29 December 2011, 11 p.m.

Extended opening hours over the holiday period

Swiss Post will be extending its post office opening hours over the holiday period. On 24 and 31 December, the counters in the country's 250 biggest post offices will remain open until 4 p.m. The detailed opening hours can be found at the entrance to every post office and online at www.swisspost.ch/locations.

Ensuring a trouble-free service

To ensure your mail is processed smoothly, please address and package your items correctly. Swiss Post would like to remind its customers that the address should be placed at the bottom right-hand corner of the parcel and that bright, single-colour packaging materials are particularly well suited to automatic processing. Swiss Post offers the PostPac as a reusable and robust alternative to your own packaging ( www.swisspost.ch/postpac). Furthermore, Swiss Post recommends that mail containing valuable or fragile items be sent by "Registered" post. Over the Christmas period, the Swiss Post product range will also include seasonal stamps and a wide range of matching stationery.

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