In the first quarter of 2022, Swiss Post generated Group profit of 159 million francs, up 68 million francs on the previous year’s figure. At 145 million francs, operating profit (EBIT) was up 64 million francs year-on-year. Revenue (operating income) reached 1,749 million francs – a rise of 58 million francs over the previous year. “Swiss Post made a good start to the year in the first quarter, and we’re on track both financially and strategically,” says Alex Glanzmann, Head of Finance at Swiss Post. “However, despite this good result, a lot of challenging work still lies ahead of us.”

The main contributor to the encouraging start was PostFinance. Interest income on financial assets continued to decline due to market conditions, but was offset by increased activity in the interbank money market and higher customer asset fees. This meant that interest income was higher overall than in the previous year. PostFinance also achieved better results in commissions and services, thanks in part to new digital investment products such as electronic asset management.

Parcel market grows – but more slowly again

While the decline of –1.8 percent in letters (at 471.8 million) was smaller than in the previous year, parcel volumes in the first quarter fell significantly year-on-year. Swiss Post processed 47.2 million parcels in the first quarter of this year, 9.6 percent less than in the same period in 2021, which saw very high volumes in online retail as a result of the lockdown. The coronavirus measures have now been largely lifted and people are again shopping more in high street stores. Supply bottlenecks in Asia and subdued consumer confidence as a result of the war in Ukraine also contributed to the decline in parcel volumes. This means Swiss Post expects the parcel market to develop more slowly in 2022 than previously assumed. Despite a flattened growth curve, the rise in volumes will continue in the long term. Given such projections, Swiss Post is continuing to expand its parcel processing infrastructure as planned. “The additional capacities are needed to ensure that the processing and delivery of our parcel volumes, which are growing over the long term, are both efficient and environmentally friendly,” says Alex Glanzmann. “However, the fluctuations in volumes and uncertain forecasts with regard to economic trends call for forward-looking management of capacities and costs.”

The Logistics Services unit made the largest contribution to the positive Group result, with a result totalling 109 million francs. Compared to the prior-year period, however, it was down 11 million francs. The result at PostalNetwork remained stable, despite the continued decline in over-the-counter transactions, while Mobility Services improved its result by 5 million francs. PostBus saw a significant recovery in demand, which increased to 33.7 million passengers, a rise of 18 percent year-on-year. Operations at the Communication Services unit remain under development and are proceeding as planned.

Swiss Post’s chosen path vindicated

Swiss Post is consistently pursuing its “Swiss Post of tomorrow” strategy. The company is focusing on developing its core business in logistics and communication. It is also committed to partnerships, participations and acquisitions in order to build up the required competencies. Swiss Post wants to continue to earn the money required for the necessary investments itself. “The impact of current investments will be reflected in the financial results, albeit with a certain time lag. We’re very confident that we will achieve our goals by the end of the strategy period, including in financial terms,” says Glanzmann.

The conditions for implementing the strategy remain very challenging. There are numerous uncertainties currently shaping events, including market and volume trends, political initiatives, interest rate levels, energy prices, the risk of inflation, consumer confidence and supply chains. It means agility and proactive planning are vitally important for Swiss Post. “We’re monitoring the environment very closely to ensure that we can respond quickly to new developments,” adds Glanzmann.

Group key figures

¹ ↑ Figures have been adjusted for the purposes of comparison due to the classification of Swiss Post Solutions as a discontinued operation. The Swiss Post Solutions business unit was sold on 30 March 2022.
² ↑ The operating profit corresponds to the result before net non-operating financial income and taxes (EBIT).
³ ↑ FTEs = full-time equivalents. Average headcount expressed in terms of full-time equivalents, excluding trainees.
⁴ ↑ Normalized figures

PostFinance Ltd key figures

¹ ↑ In cooperation with partner banks.
² ↑ FTEs = full-time equivalents. Average headcount expressed in terms of full-time equivalents. Headcount at PostFinance parent company.

Selected key figures per segment

¹ ↑ Due to the classification of Swiss Post Solutions as a discontinued operation, the segment is no longer included in the segment disclosure. The Swiss Post Solutions business unit was sold on 30 March 2022.
² ↑ The operating profit corresponds to the result before net non-operating financial income and taxes (EBIT).

Information:

Erich Goetschi, Swiss Post Media Unit, 058 341 37 42, presse@swisspost.ch