The figures for the first six months confirm that, in financial terms, 2023 is a challenging year for Swiss Post. At 165 million francs, operating profit at mid-2023 was down 129 million francs year-on-year. Commenting on these figures, Alex Glanzmann, Head of Finance at Swiss Post, says: “The result is a reflection of the challenging operating framework we face at present. As digitization continues, letter volumes and over-the-counter payments are in decline. Subdued consumer confidence means that fewer parcels and promotional mailings are being sent. Then there is the turnaround in interest rates, which, compared to the previous year, still had a negative impact on the result in the first six months. And inflation is also leaving its mark on the result, with sharp rises in costs for fuel, energy, transport, materials and salaries.” Profit fell by 14  million francs to 118 million francs. Besides the decline in earnings, a key factor here is the sale of the subsidiary Swiss Post Solutions, which had a positive impact on interim profit in the previous year. Revenue at Swiss Post rose to 3.540 billion francs. This represents a year-on-year increase of 2.3 percent, or 80 million francs.

Declines in logistics, over-the-counter transactions and interest operations, rising passenger numbers at PostBus

Letter volumes fell by 6 percent year-on-year. Parcel volumes were down by 4.5 percent. Swiss Post’s branch network is feeling the impact of the decline in the number of over-the-counter payments (-19.8 percent compared to the previous year) and the fall in revenue that entails. At PostFinance, rising interest rates on the capital market are not yet making up for the loss of income from the negative interest rate environment. The Mobility Services unit also proved unable to match the previous year’s operating profit. While PostBus carried more passengers than in the previous year, this was not sufficient to offset higher costs due to inflation and lower compensatory payments. Communication Services, the most recently established unit, remains under development and posted a negative result as expected.

Swiss Post well on track with implementation of the 2021–2024 strategy

For 2023 as a whole, Swiss Post expects a lower result than in the previous year. However, Swiss Post is confident that interest rate developments and its consistent implementation of the “Swiss Post of tomorrow” strategy will have a positive impact on the result as early as next year. Swiss Post will therefore continue to consistently pursue its “Swiss Post of tomorrow” strategy. “This is necessary so that we can continue to meet the requirements of the public and offer modern services – both physical and digital. That is the only way to secure the public service in the long term and finance it ourselves” says Alex Glanzmann. 

The Swiss Post of tomorrow strategy is based on four pillars: 1) Growth and development, 2) Sustainability, 3) Pricing measures and 4) Efficiency improvements. In the last six months, Swiss Post has reached important milestones for all four pillars: the successful premiere of the new e-voting system shows that Swiss Post can offer secure digital solutions for Switzerland. With the acquisition of SpotMe, Swiss Post has also expanded its digital services for business customers. In goods logistics, Swiss Post strengthened its market position. In the area of sustainability, Swiss Post received the seal of approval of the Science Based Targets initiative (SBTi) for its climate and energy target and its chosen approach. Since February 2023, Swiss Post has been delivering letters and parcels in the major cities of Zurich and Bern exclusively with electrically powered vehicles. And, in an example of its efforts to also actively remove CO₂ from the atmosphere, Swiss Post has signed a purchase agreement for an area of forest in Thuringia, Germany. With regard to pricing measures, Swiss Post has reached an agreement with the price regulator concerning price increases starting in 2024. With the “Efficiency improvements” pillar, Swiss Post is reducing its costs – with examples including its efficiency programme in the management of logistics services and its pooling of office space. This means Swiss Post is well on track with its implementation of the 2021–2024 strategy, as confirmed in June by two reports prepared by external companies on behalf of the Confederation. 

Swiss Post’s full Interim Report can be found here.

Group key figures 

Key figures	Unit	2022	First half of 2022	First half of 2023
Operating income	CHF million	6’859	3’460	3’540
Operating profit (EBIT)2	CHF million	358	294	165
Group profit	CHF million	295	259	118
Total assets	CHF million	120’470	129’705	118’971
Equity	CHF million	9’884	9’9031	10’025
Investments	CHF million	478	194	229
Headcount at Swiss Post Group	FTEs3	34’072	33’831	34’432

¹ ↑ The figures have been adjusted. The adjustment is due to a change in interpretation of the requirements of IAS 12 Income Taxes with regard to the determination of deferred taxes on participations.

² ↑ The operating profit corresponds to the result before net non-operating financial income and taxes (EBIT). 

³ ↑ FTEs = full-time equivalents. Average headcount expressed in terms of full-time equivalents, excluding trainees.

Selected key figures per segment 1st half of 2022 

Unit	Operating income (CHF million)	Operating profit (CHF million)1
Logistics Services	2’106	229
PostalNetwork	283	-39
Communication Services	29	-35
Mobility Services	528	14
PostFinance	817	164

Selected key figures per segment 1st half of 2023

Unit	Operating income (CHF million)	Operating profit (CHF million)1
Logistics Services	2’041	176
PostalNetwork	270	-49
Communication Services	64	-39
Mobility Services	532	12
PostFinance	924	125

¹ ↑ The operating profit corresponds to the result before net non-operating financial income and taxes (EBIT).

PostFinance Ltd key figures

Key figures	Unit	2022	First half of 2022	First half of 2023
Number of customers	in thousands	2’461	2’486	2’454
Customer assets	CHF million	104’617	103’219	105’982
Non interest-sensitive customer assets	CHF million	15’853	15’810	17’455
Mortgages1	CHF million	6’191	6’299	6’091
Growth in customer assets	CHF million	-6’097	-7’496	1’365
Headcount	FTEs2	3‘250	3’233	3’314

¹ ↑ In cooperation with partner banks.

² ↑ FTEs = full-time equivalents. Average headcount expressed in terms of full-time equivalents. Headcount at PostFinance parent company.

Information

Swiss Post Media Unit, 058 341 00 00, presse@swisspost.ch