Press releases

Swiss Post is adjusting prices and collection times in selected cases

Swiss Post wants to continue financing its public service without taxpayers’ money in future – despite rising cost pressures and declining letter volumes. To make this possible, Swiss Post is adapting to new market conditions, continuing to evolve and streamlining its processes: from 11 August, it will adjust individual collection times for letter boxes, and from 1 January 2026, it will adjust prices for Economy parcels. The prices for A and B Mail letters as well as Priority parcels will remain unchanged. Customers will continue to benefit from price savings when using digital services.

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The key points at a glance:

  • Despite rising costs for Swiss Post, prices for private customers will remain largely unchanged.
  • However, Swiss Post is implementing two measures, acting in the interests of the public service of the future.
  • Economy parcels will cost 50 centimes more from next year. For example, an Economy parcel weighing up to 2 kilogrammes will cost 9 francs instead of 8.50 francs.
  • As an efficiency measure, Swiss Post will empty 5 percent of the around 14,000 letter boxes earlier from August. Such adjustments help to keep prices as low as possible.
  • As Swiss Post sees that digital services meet a need, it implements price benefits for its customers in precisely these areas.

Pricing measures in response to structural changes

Price adjustments and efficiency measures are important factors in enabling Swiss Post to ensure a nationwide and reliable public service in the long term. Recent calculations show that costs of the universal service are constantly increasing due to declining letter volumes and over-the-counter transactions, and currently amount to over 360 million francs. Cost drivers also include investments in modern infrastructure, such as the expansion and modernization of our logistics centers, and new technologies that make processes more efficient and reliable. This is the only way for Swiss Post to ensure the quality of its services for its customers, and ultimately continue to guarantee smooth and fast shipping in the future. It’s clear that Swiss Post wants to continue playing a key role in the everyday lives of the population in the future. “That’s precisely why we’re working continuously on ourselves and making our processes more efficient. We’re also pursuing a clear strategy to ensure that we can continue to provide the public service without taxpayers’ money in the future. We want Swiss Post to continue creating added value in the future,” says Alex Glanzmann, interim CEO. Swiss Post bears the majority of the cost increases itself and passes on only marginal parts to its customers in consultation with the price regulator. Swiss Post has reached a mutual agreement with the price regulator for 2026. Accordingly, it will adjust the prices for PostPac Economy, international goods and document consignments, and addressed and unaddressed promotional mailings, for example, as of 1 January 2026. Despite rising costs, prices for private customers will remain largely unchanged. However, Swiss Post remains in contact with the price regulator.

Price benefits for customers

At the same time, Swiss Post has agreed with the price regulator that customers can benefit from discounts. Customers who register the shipping of their parcels online will continue to benefit from a fixed online discount of CHF 1.50 per parcel. This applies to private and business customers for Priority, Economy and bulky goods consignments. In 2026, private customers will also be able to have their parcels (Priority and Economy) that are franked online collected from their home free of charge with the pick@home service. In addition, customers who frank at least one parcel (Priority or Economy) using the Post-App or online between December 2025 and February 2026 will receive a credit of 5 francs in their Swiss Post E-Wallet. This credit can be redeemed online for any Swiss Post service until the end of 2026. 

Earlier collection times for some yellow letter boxes

Thanks to leaner processes, an optimized logistics network and digital services such as real-time tracking of parcels during the last 15 minutes before delivery, Swiss Post is continuously making its services more customer-orientated and cost-efficient. To reduce costs even further, Swiss Post will also be adjusting collection times for letter boxes from 11 August 2025. The fact is that customers no longer use the yellow letter boxes as often as in previous years. Therefore, around 700 of the more than 14,000 letter boxes will now be emptied as part of the regular morning delivery rounds. This reduces additional journeys, saves resources and improves economic viability – without compromising the universal service. Swiss Post informed the municipalities concerned about the changes in July. Read more in the media blog.

A full summary of the changes to the product range and prices as of 1 January 2026 can be found at www.swisspost.ch/offer26. The mutual agreement with the price regulator on list prices is valid until 31 December 2026.

Swiss Post wants to continue playing a role in people’s everyday lives

Price increases and efficiency measures are two pillars of Swiss Post’s strategy, which it has been implementing since 2021. The two other pillars – growth & development and sustainability – are also vital to Swiss Post’s future. With its current strategy, Swiss Post aims to remain relevant for people and companies in Switzerland and continue to fund the Swiss universal service from its own resources in the future. Swiss Post fulfils this universal service obligation on behalf of the Swiss Confederation every day to the highest quality standards – self-financed, without taxpayers’ money. At the same time, it is continually developing its range of services within the statutory requirements. The needs of customers play a pivotal role. Due to ongoing digitization, the universal service obligation now needs to be amended. The amendments to the ordinance would be another important step. Furthermore, Swiss Post still needs a fundamental political discussion about a modern universal service obligation from 2030. The universal postal service should respond to customers’ changing needs (see press release from April 2025)

Information:

Swiss Post Media Unit, +41 58 341 00 00, presse@swisspost.ch