Background
The younger generation: how mail carriers tick as employees
Where do you see yourself ten years from now?
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Aysel Küçük (26), deputy team leader at PostMail, Delsberg, nine years at Swiss Post, most frequently used app: Instagram
“Ten years from now I still see myself working as a deputy team leader at Swiss Post because I enjoy my role so much. The apprentices have lots of opportunities during and after their training. To encourage employees to take development opportunities, Swiss Post bears part of the training costs. Unfortunately, not all apprentices are fortunate enough to obtain a full-time position with us after their training. They should be retained as they are much more efficient than someone from outside who does not bring any knowledge with them.”

Julia Schönfelder (23), PostBus driver, Weinfelden, three years at Swiss Post, most frequently used app: WhatsApp
“I’ve already fulfilled my dream. I’ve always wanted to be a bus driver. Flexibility in my job is very important to me as I have a nine-month-old baby. I also have to take account of my husband’s irregular working patterns – he does the same job as me. I’m the youngest member of the team. I feel as though I’m in good hands and well integrated. Colleagues often ask me for advice as some things are still fresh in my mind from training. In turn, I benefit from their vast experience.”
Has your interest been aroused? PostBus is looking for drivers!

Adrian Hochstrasser (26), on the junior management programme, distribution base Basel, PostLogisctics, four years at Swiss Post, most frequently used app: LinkedIn
“You can go far at Swiss Post by showing desire and motivation. I joined as a temporary employee to change career path after completing my apprenticeship in carpentry and my military service. I’m now on the two-year junior management programme and am part-time studying for a business administration degree at a higher technical school. I’ve got my sights set on a clear goal – I see myself in a challenging management position at Swiss Post. There’s a healthy mix of ages with people from lots of different countries at our site. These mixed teams create a culture of openness and are a key success factor.”
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Generation Z and Y on social media
Young people communicate using emojis, videos and images. Short-term forms of communication, such as Instagram and Snapchat – the latter is a social network where messages and images are deleted after a short period – are very much in trend. The Chinese short video app TikTok is very much ‘in’ at the moment. The short clips taken with smartphones often don’t last longer than 15 seconds and can be shared, liked or commented on.
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Pictures: Monika Flückiger