Despite the challenging environment, the different Swiss Post units achieved very good results, with the exception of PostFinance and PostBus. The parcel market is booming, and PostLogistics achieved an improved result year-on-year, rising to 145 million francs. Thanks to Swiss Post Solutions, Swiss Post is on track in international business, and at PostMail, earnings rose by 18 million francs year-on-year to 388 million francs. The result at PostalNetwork also improved: due to the restructuring of the postal network, the deficit was reduced by 65 million francs year-on-year to –94 million francs.

Swiss Post faces a number of challenges despite good results in many markets. Declining letter volumes and pressure on prices – particularly in the logistics market – also call for new approaches and business models. “This requires bold, far-sighted and decisive action on the part of Swiss Post,” adds Glanzmann. The core business remains an economic cornerstone of Swiss Post activity. Swiss Post must act now and continue to generate profits if it is to maintain a high-quality internally financed universal service in the future – this is in society’s interest.