Visit a letter center
Learn more about what happens to letters
All about your visit
What to expect at the letter centers
Our modern letter centers process several million letters per day. The main letter processing hubs are Eclépens, Härkingen, Zurich-Mülligen and Cadenazzo. During your tour, you can learn about state-of-the-art technology and the sophisticated letter processing processes at first hand.
We look forward to your visit.
Since 2008, the Cadenazzo letter center has been processing regionally addressed and unaddressed items. About 500,000 consignments and 80,000 daily newspapers are sorted every day.
Tour times
Monday to Friday, 3 p.m., 4 p.m., 5 p.m. and 6 p.m.
If your desired time slot is already reserved, we will contact you to arrange an alternative date. Please be aware that the largest consignment volumes are processed in the evenings. There are no guided tours on public holidays.
Languages
Italian. French and German upon request.
Group size
The minimum number of visitors per group is 3 people. Groups larger than 15 people will be split up. The tour can be provided for a maximum of two groups at the same time.
Itinerary and duration
To get started, you will be given some general information about Swiss Post. Then you will set off on a guided tour of the letter center.
The duration is about one hour.
Key information
Parking is available. However, we recommend using public transport.
Do you have any questions? Call us on 0848 888 888 (8 centimes/min. from the Swiss landline network) or write us a message in the registration/contact form.
Across a total surface area of 70,000 m2 spread over two floors, state-of-the-art technology ensures several million letters and small parcels are processed every day.
Tour times
Monday to Friday, 8.45 a.m – 10.45 a.m., 11.45 a.m. – 12.45 p.m., 5.15 p.m. – 7.15 p.m. and 7.30 p.m. – 21.30 p.m.
If your desired time slot is already reserved, we will contact you to arrange an alternative date. Please be aware that between 2 p.m. and 3 p.m., there is always a break in operations and the machines are serviced in this time window. Also, the largest consignment volumes are processed in the evenings. There are no guided tours on public holidays.
Languages
German. French, Italian and English upon request.
Group size
The minimum number of visitors is 10 people. Groups larger than 20 people will be split up. The tour can be provided for a maximum of three groups at the same time.
Itinerary and duration
To get started, you will be given some general information about Swiss Post. Then you will set off on a guided tour of the letter center. At the end of the tour, you can expect a drink and a little refreshment.
The duration is about two hours.
Key information
- No parking is available. For this reason, we recommend using public transport.
- If you arrive by coach, you can park at the letter center site. We will be happy to take your reservation.
Do you have any questions? Call us on 0848 888 888 (8 centimes/min. from the Swiss landline network) or write us a message in the registration/contact form.
There are no tours from mid-December to mid-January and on public holidays.
State-of-the-art infrastructure spanning 105,000 m2 can process several million letters and 127,000 parcels every day.
Tour times
Monday to Friday, 9 a.m., 2 p.m., 6 p.m. and 7.30 p.m.
If your preferred time slot is already fully booked, we will contact you to arrange an alternative time. Please be aware that the largest consignment volumes are processed in the evenings. There are no guided tours on public holidays.
Languages
German. French, Italian and English upon request.
Group size
The minimum number of visitors per group is 10 people. Groups larger than 20 people will be split up. The tour can be provided for two groups at the same time.
Itinerary and duration
To get started, you will be given some general information about Swiss Post. Then you will set off on a guided tour of the letter/parcel center. At the end of the tour, you can expect a drink and a small refreshment.
The duration is about two hours.
Key information
- There are only a few parking spaces available. For this reason, we recommend using public transport.
- If you arrive by car, you can park at the letter/parcel center premises.
Do you have any questions? Call us on 0848 888 888 (CHF 0.08/min. from landline phones within Switzerland) or write us a message in the registration/contact form.
There are no tours from December to mid-January and on public holidays.
Modern equipment and three-shift operation enable several million letter consignments heading into and out of Western Switzerland to be processed every day.
Tour times
Monday to Friday, 9.30 p.m., 2.30 p.m., 6.30 p.m. and 7.30 p.m.
If your desired time slot is already reserved, we will contact you to arrange an alternative date. Please be aware that the largest consignment volumes are processed in the evenings. There are no guided tours on public holidays.
Languages
French. Tours in German are available for groups of up to 15 people upon request.
Group size
The minimum number of visitors per group is 10 people. We split up larger groups. A maximum of 40 people can be on tours of the letter center at any given time.
Itinerary and duration
To get started, you will be given some general information about Swiss Post. Then you will set off on a guided tour of the letter center. At the end of the tour, you can expect a drink and a little refreshment.
The duration is about two hours.
Key information
- If you arrive by train, the walk from Eclépens station to the letter center takes about 15 minutes.
- Parking available.
- If you arrive by coach, you can park at the letter center premises. Please report at the barrier using the intercom. Our staff will be happy to assign you a place.
Do you have any questions? Call us on 0848 888 888 (8 centimes/min. from the Swiss landline network) or write us a message in the registration/contact form.
Guided tours are available upon request. Please contact us:
Tel.: 058 448 99 90