Visit a parcel center
Learn more about what happens to parcels
All about your visit
What to expect at the parcel centers
On a normal day, our parcel centers process almost one million parcels. A parcel passes through up to two parcel centers before it is delivered. Experience the latest technologies during a guided tour: from goods receipt to sorting and picking to outgoing goods.
We look forward to your visit.
The Frauenfeld parcel center has a sorting capacity of over 25,000 parcels per hour. A parcel here travels along the line at a brisk 2.5 meters per second.
Tour times
Monday to Friday, 9.30 p.m., 1.30 p.m. and from 5 p.m. (later start also possible at half past the hour; 7.30 p.m. at the latest). There are no tours from mid-November to mid-January and on public holidays. If your desired time slot is already reserved, we will contact you to arrange an alternative date.
Languages
German. French, Italian and English upon request.
Group size
10 to 20 people
Itinerary and duration
To get started, you will watch a presentation and a film on parcel processing. Then you will set off on a guided tour of the parcel center. At the end of the tour, you can expect a drink and a little refreshment.
The duration is about two hours.
Key information
- Parking available (two minutes on foot to the center).
- If you arrive by coach, you can park at the parcel center premises.
Do you have any questions? Call us on 0848 888 888 (8 centimes/min. from the Swiss landline network) or write us a message in the registration/contact form.
The Härkingen parcel center processes around 300,000 parcels per day.
Tour times
Monday to Thursday, 9 a.m., from 1 p.m. and from 6 p.m.
Friday, 9 a.m., 1 p.m., 4 p.m. and from 6 p.m.
There are no tours from mid-November to mid-January and on public holidays. If your desired time slot is already reserved, we will contact you to arrange an alternative date.
Languages
German. French, Italian and English upon request.
Group size
7 to 20 people
Itinerary and duration
To get started, you will watch a presentation and a film on parcel processing. Then you will set off on a guided tour of the parcel center. At the end of the tour, you can expect a drink and a little refreshment.
The duration is about two hours.
Key information
- There are only a few parking spaces available. For this reason, we recommend using public transport.
- If you arrive by coach, you can park at the parcel center premises.
Do you have any questions? Call us on 058 341 17 76 or write us a message in the registration/contact form.
At the Daillens parcel center, an average of 165,000 parcels are processed every day across an area of 21,000 m2.
Tour times
Monday to Friday, 9 a.m., 9.30 a.m., 10 a.m., 2 p.m., 6 p.m., 6.30 p.m. and 7 p.m.
If your desired time slot is already reserved, we will contact you to arrange an alternative date. Please be aware that the largest consignment volumes are processed in the evenings. There are no tours on public holidays and from the middle of November to the end of December.
Language
French
Group size
7 to 50 people. Groups larger than 10 persons will be split up.
Itinerary and duration
To get started, you will watch a presentation and a film on parcel processing. Then you will set off on a guided tour of the parcel center. At the end of the tour, you can expect a drink and a little refreshment.
The duration is about two hours.
Key information
- We recommend travelling by car.
- We request that larger groups (from 20 people ) travel by coach.
- Parking available.
Do you have any questions? Call us on 0848 888 888 (8 centimes/min. from the Swiss landline network) or write us a message in the registration/contact form.
Across an area of over 8,000 m2, the Untervaz regional parcel center has a sorting capacity of 8,000 parcels per hour.
Tour times
Monday to Friday, daily between 2.00 p.m. and 6.00 p.m.
If your desired time slot is already reserved, we will contact you to arrange an alternative date. Please be aware that the largest consignment volumes are processed in the evenings. There are no tours from the middle of November to the end of December and on public holidays.
Languages
German
Group size
The minimum number of visitors per group is 8 people. Groups larger than 20 persons will be split up. The tour can be provided for a maximum of two groups at the same time.
Itinerary and duration
To get started, you will watch a presentation and a film on parcel processing. Then you will set off on a guided tour of the regional parcel center.
The duration is about one and a half hours.
Key information
Parking available.
Do you have any questions? Call us on 0848 888 888 (8 centimes/min. from the Swiss landline network) or write us a message in the registration/contact form.
Since 2019, Ticino parcels and parcels from Italy are processed in Ticino. The Cadenazzo parcel center has a sorting capacity of over 8,000 parcels per hour. It’s certainly worth a visit.
Tour times
Monday to Friday, 1.30 p.m., 2.30 p.m., 3.30 p.m., 4.30 p.m. and 5.30 p.m.
If your desired time slot is already reserved, we will contact you to arrange an alternative date. Please be aware that the largest consignment volumes are processed in the evenings. There are no guided tours on public holidays.
Languages
Italian. French and German upon request.
Group size
The minimum number of visitors per group is 7 people. Groups larger than 15 people will be split up. The tour can be provided for a maximum of two groups at the same time.
Itinerary and duration
To get started, you will watch a presentation on parcel processing. Then you will set off on a guided tour of the regional parcel center.
The duration is about one hour.
Key information
Parking available. We recommend using public transport, however.
Do you have any questions? Call us on 0848 888 888 (8 centimes/min. from the Swiss landline network) or write us a message in the registration/contact form.
Across an area of over 7,500 m2, the Vétroz regional parcel center has a sorting capacity of 8,000 parcels per hour.
Tour times
Monday to Friday, daily between 2.30 p.m. and 4.30 p.m.
If your desired time slot is already reserved, we will contact you to arrange an alternative date. Please be aware that the largest consignment volumes are processed in the evenings. There are no tours from the middle of November to the end of December and on public holidays.
Languages
French. German upon request.
Group size
The minimum number of visitors per group is 10 people. Groups larger than 20 persons will be split up. The tour can be provided for a maximum of two groups at the same time.
Itinerary and duration
To get started, you will watch a presentation and a film on parcel processing. Then you will set off on a guided tour of the regional parcel center.
The duration is about one and a half hours.
Key information
- Parking available.
- If you arrive by coach, you can park at the regional parcel center premises.
Do you have any questions? Call us on 0848 888 888 (8 centimes/min. from the Swiss landline network) or write us a message in the registration/contact form.