Our values
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Customer-centric – with emotion, courage and reason
For the public, this means...
We create new opportunities for people and companies in Switzerland with innovative, modern and relevant services.
For staff, this means...
We consistently design solutions from our customers’ perspective. Our actions are shaped by entrepreneurship, courage and empathy. We strive for the optimum solution.
Trustworthy – by people and for people
For the public, this means...
We fulfil what is expected of us professionally and are a reliable partner. We create lasting experiences.
For staff, this means...
We cooperate efficiently and in a spirit of partnership and treat others – both within and outside the company – with appreciation and respect, enabling us to create scope for new opportunities.
Committed – from small to large scale
For the public, this means...
We act responsibly and with foresight for society, companies, the environment and people. We make life easier for our customers.
For staff, this means...
Our joined-up and autonomous thinking and actions are the foundations for the holistic evolution of Swiss Post.
