Communication market

PostMail offers private and business customers products and tailored solutions for letters, newspapers, small goods and promotional mailings, from acceptance right through to delivery. PostalNetwork offers one of the densest networks for postal services in Europe. Swiss Post Solutions is a leading provider of solutions for business process outsourcing and services in document solutions.

Rich Content Section


Letters, dialogue marketing and publication solutions

Letters, small goods, promotional mailings or newspapers: Swiss Post transports consignments reliably and securely – within Switzerland and abroad. PostMail offers private and business customers high-quality services and tailored solutions, from acceptance right through to delivery. PostMail also offers a growing range of digital products.


Key figures - 2018
Operating income CHF million 2721
Operating profit CHF million 388
Addressed letters In millions. 1898
Unaddressed items In millions 1676
Newspapers In millions 1075
Headcount Full-time equivalents 14979


Wide range of access points: at home, on the move or digitally

Whether at their front door, on the move or digitally, Swiss Post wants to be right where its customers are, and offer the best possible universal service for all regions and generations, now and in the future. By 2020, it will expand its network to more than 4,200 access points – including new service points, business customer points and My Post 24 terminals. The self-operated branches are gradually being modernized and redesigned.


Key figures - 2018
Operating income CHF million 1045
Operating profit CHF million -94
Inpayments In millions 139
Headcount Full-time equivalents 4753

Swiss Post Solutions

Document solutions and business process outsourcing

Swiss Post Solutions supports companies on their path to digital transformation, with solutions for the outsourcing of complete business processes, innovative document solution services and the latest technologies for secure, efficient electronic communication. Its almost 7,000 employees and specialist partners serve customers in nearly every sector – in a total of 15 countries.


Key figures - 2018
Operating income CHF million 583
Operating profit CHF million 31
Area of activity Number of countries 15
Headcount Full-time equivalents 6789