Maintaining addresses
Keeping address data up to date at all times
Free address analysis
How good is your address database? Get an initial overview free of charge. We will send you a detailed quotation based on the analysis.
Customised address maintenance
Around 800,000 people in Switzerland relocate every year. If you do not keep your addresses up-to-date, you risk losing 10% of your customer base on average, every year.
Ongoing address maintenance pays off.
The advantages for you:
- Always have correct customer addresses
- Significant reduction of undeliverable items
- Increased efficiency of your own mail processing
- Greater accuracy of direct marketing campaigns
- Improvement of customer satisfaction
You decide which of the following Swiss Post address maintenance services you would like to use. Your choice of services depends on your specific requirements, as well as on the personnel and technical conditions in your company or organization. Regardless of which option you choose, you will always receive all available relocation information for private individuals and businesses from throughout Switzerland, as well as for relocations to or from the Principality of Liechtenstein.
The choice is yours:
Address maintenance Online
- A single platform for your addresses – from updating addresses to checking deliverability and list management
- Available around the clock
- Processing capacity of up to 300,000 addresses per upload
- Results available immediately
- Simple handling
- Options for targeted search of individual valid addresses
- Manage your addresses free of charge
Address maintenance via web service
- Fully automated address maintenance
- Data always up-to-date
- No capacity limits
- CRM connection possible
- Updating of individual addresses or entire address databases
“Address maintenance via web service” is aimed at business customers who want to ensure that the status of their physical addresses in Switzerland is always in line with Swiss Post’s standards for quality and updating.
Further information for the connection can be found in the technical specifications “Address web services REST” and “Address web services SOAP” on the Swiss Post Developer Portal: developer.post.ch
Address maintenance via DataTransfer
- File-based comparison of address data using an established Swiss Post interface
- Suitable for bulk mailings
- Interface (Swiss Post) can be used for other postal services (e.g. returns, letters with barcode)
The “Address maintenance via DataTransfer” service is aimed at business customers who require an automatic clean-up of their addresses before bulk mailings and who are already using the file-based DataTransfer interface for other Swiss Post services.
For better cost transparency, a non-binding quotation may be requested via the same technical access channel before any comparison of addresses takes place.
Address maintenance by customer
- Special solution for financial service providers and insurance companies
- Automatic comparison of mailing lists with Swiss Post reference data in your own IT system (offline)
- Handling by own employees
- Customised as subscription: weekly, fortnightly or monthly
You receive the matching software and later the encrypted updates via the download center of the "Address and Geodata" online service.
Prices
Address maintenance services
| Service | Price |
|---|---|
| Analysis of address database and individual address maintenance offer | Free of charge |
| Matching and confirming correct addresses | Free of charge |
| Matching and postal address corrections | Free of charge |
| Delivery of new addresses following an official relocation | CHF 1.25 per hit |
| “Deceased / company no longer in business”, “International relocation hit” or “New address unknown” status information | CHF 0.25 per address |
| Identification of unrecognized addresses/buildings | Free of charge |
| Identification and reporting of duplicates | CHF 0.25 per duplicate |
All prices excl. VAT; valid for “Address maintenance online”, “Address maintenance via web service”, “Address maintenance via DataTransfer” and “Address maintenance by expert”
Depending on the chosen solution, the following basic costs are added:
| Hard costs | Price |
|---|---|
| Address maintenance online | Free of charge |
| Address maintenance via web service | Setting up the web interface: One-off activation fee of CHF 1,420.00 |
| Address maintenance via DataTransfer | One-off connection to the DataTransfer interface: free of charge |
| Address maintenance by expert | Flat rate of CHF 300 to CHF 500 per order |
| Address maintenance by customer | Annual flat rate based on the number of addresses; price on request |
All prices excl. VAT.
Individual address solutions
Our experts are happy to help you personally with specific issues, such as selecting, assigning, analyzing, synchronizing, structuring and assessing address data. They can also develop a tailored solution for you.
Reference
On course for optimized address management
Mercy Ships
Documents
Do you need some advice?
Address Competence Center
Give us a call
Monday to Friday: 8 a.m. – 12 noon and 1.30 p.m. – 5 p.m.
Write to us
We are here to help
address-maintenance@swisspost.ch
For hearing impaired persons
For deaf or hearing impaired persons
How to find us
Post CH Ltd
PostMail
Address Competence Center
Sternmatt 6
P.O. Box 2151
6010 Kriens 2