Shipment-optimized address update
Recipient addresses that are always up to date

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With the “Shipment-optimized address update”, you can have recipient addresses checked for deliverability simply and efficiently in a number of different Swiss Post services.

Do you use an online service or software solution from Swiss Post to get your postal items ready for dispatch? With the “Shipment-optimized address update”, you can have recipient addresses checked for deliverability simply and efficiently on request and have them corrected automatically and directly within the process. Make use of this new option and increase the success of your mailshots or those of your customers.

The advantages for you

  • Minimization of undeliverable items thanks to correct addresses
  • Correct customer addresses (sign of appreciation)
  • Your messages reach the customers
  • Address maintenance and shipment available together

Here’s how easy it is

The addresses are transferred securely to Swiss Post and checked in the shortest possible time. Before any adjustments are made, you receive a quotation indicating the costs that would be incurred. As soon as you place your order for a shipment-optimized address update, the corrected addresses will be used directly to prepare your consignment. Naturally, the corrections made are exported at the end of the process in order to update the customer’s own address database.

Prices

Correcting addresses

The address is correct. A person, firm or household could be found. Smaller adjustments are carried out, such as correcting small spelling mistakes in the last name and first name or modifying street names, house numbers, postcodes and towns. 

Price

free of charge

Relocation information (Switzerland)

Outdated addresses are replaced by the new address in Switzerland. 

Price

CHF 1.25 per hit

Recognizing duplicates

Addresses recognized as duplicates are identified. 

Please note: duplicates will not be removed from the mailing file, they will only be highlighted in the correction file.

 

Price

CHF 0.25 per duplicate

Who is this service for? Preconditions

To be able to use this service, you must be registered with the Swiss Post Address Competence Center, and your customers’ consent to communicate and update the addresses is required.

To use the “Shipment-optimized address update” service, you must declare that you accept the GTC. You must also have a billing relationship with Swiss Post.

For the “Shipment-optimized address update” service, you must use a technical user. This is activated by the Address Competence Center at your request.

Where is it available?

The “Shipment-optimized address update” is already available in the following online services or software solutions from Swiss Post:

Bulk Mailing Manager

Other services are currently in the planning stage.

Do you need some advice?
Address Competence Center

Give us a call

Monday to Friday: 8 a.m. – 12 noon and 1.30 p.m. – 5 p.m.

+41 58 386 67 67

+41 58 386 67 67

Write to us

We are here to help
address-maintenance@swisspost.ch

For hearing impaired persons

For deaf or hearing impaired persons

How to find us

Post CH Ltd
PostMail
Address Competence Center
Sternmatt 6
P.O. Box 2151
6010 Kriens 2