IncaMail for the e-mail client
Send documents in an encrypted format
Rich Content Section
Video: Send e-mails securely and verifiably
Here’s how easy it is to use IncaMail
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Upgrade your existing e-mail infrastructure with IncaMail quickly and simply for secure mailing.
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Send messages in a traceable, encrypted format from your e-mail infrastructure with a single click.
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The individual recipients receive an e-mail electronically signed by Swiss Post. They open the e-mail and click on the “Read” button.
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The recipients then open the message with their personal IncaMail password or request a key link to open the message.
With the Secure Attached File Encryption (SAFE) technology used by IncaMail, the key exchange between sender and recipient is no longer necessary. This saves you implementing an extensive IT project and can be set up quickly.
Send large files
The large file transfer (LFT) service from IncaMail enables you to securely send large files of up to 1 GB from your e-mail client. The files are encrypted, stored on the IncaMail infrastructure and a download link is generated. This link is sent to the recipient via an IncaMail message. The files are stored with IncaMail for a maximum of seven days and then irrevocably deleted. No additional costs are incurred through use of the large file transfer service.
Compatible e-mail clients
IncaMail is compatible with the following e-mail clients:
Large companies
- MS Outlook 2007–2016
- MS Office 365 Enterprise
- Lotus Notes
- GroupWise
- Mozilla Thunderbird
Small companies and private customers
- MS Office 365 Business
- MS Office 365 Home or Personal
A number of different hosting partners have incorporated IncaMail into their offer as standard.
Comparison of prices
Fixed-price model
You can make unlimited use of IncaMail for all shipping options for a fixed price per month and per employee. The service is invoiced on a quarterly basis.
Fixed price per month [1]
All prices excl. VAT
- Basic package incl. 3 senders per month
- 29.70
- for every additional sender per month
- 9.90
- for one collective account (incl. 5 senders) per month
- 49.50
One-off set-up fees [2]
All prices excl. VAT
- up to 500 employees
- 360.00
- up to 5,000 employees
- 720.00
- from 5,000 employees
- 1440.00
- per additional domain
- 190.00
Transaction model
This model is based on a unit price per transaction. The service is invoiced on a quarterly basis.
Price per IncaMail message
All prices excl. VAT
- confidential message
- 0.46
- personal message
- 0.46
- registered message
- 1.86
- Minimum price per quarter
- 190.00
One-off set-up fees [2]
All prices excl. VAT
- up to 500 employees
- 360.00
- up to 5,000 employees72
- 720.00
- from 5,000 employees
- 1440.00
- per additional domain
- 190.00
Support packages
The “Self-service” package (consisting of online help and online documentation) is available free of charge when the contract is signed.
“Self-service” support package
Free of charge
“Care” support package
All prices excl. VAT
- up to 500 employees per year
- 490.00
- up to 5,000 employees per year
- 990.00
- up to 5,000 employees per year
- 1990.00
Option: receipt of IncaMail messages only
This option is intended for customers who do not want to send any encrypted IncaMail messages but only want to receive them. In the first year, the costs for this option include the one-off activation fee (see set-up prices) and a support fee of the same amount for every additional year.
Fixed-price model
You can make unlimited use of IncaMail for all shipping options for a fixed price per month and per employee. The service is invoiced on a quarterly basis.
Fixed price per month [1]
All prices excl. VAT
- Basic package incl. 3 senders per month
- 23.70
- for every additional sender per month
- 7.90
- for one collective account (incl. 5 senders) per month
- 39.50
One-off set-up fees [2]
All prices excl. VAT
- up to 500 employees
- 320.00
- up to 5,000 employees
- 640.00
- from 5,000 employees
- 1280.00
- per additional domain
- 150.00
Transaction model
This model is based on a unit price per transaction. The service is invoiced on a quarterly basis.
Price per IncaMail message
All prices excl. VAT
- confidential message
- 0.33
- personal message
- 0.33
- registered message
- 1.20
- Minimum price per quarter
- 150.00
One-off set-up fees [2]
All prices excl. VAT
- up to 500 employees32
- 320.00
- up to 5,000 employees
- 640.00
- from 5,000 employees
- 1280.00
- per additional domain
- 150.00
Support packages
The “Self-service” package (consisting of online help and online documentation) is available free of charge when the contract is signed.
“Self-service” support package
Free of charge
“Care” support package
All prices excl. VAT
- up to 500 employees per year
- 450.00
- up to 5,000 employees per year
- 900.00
- up to 5,000 employees per year
- 1800.00
Option: receipt of IncaMail messages only
This option is intended for customers who do not want to send any encrypted IncaMail messages but only want to receive them. In the first year, the costs for this option include the one-off activation fee (see set-up prices) and a support fee of the same amount for every additional year.
1 ↑ IncaMail can be used for group mailboxes (collective accounts) at a fixed price. This includes the first 5 senders.For every 5 additional senders per collective account, an additional collective account is invoiced. Examples: 6 to 10 senders = 2, 11 to 15 senders = 3 collective accounts, etc.
2 ↑ The one-off set-up fee depends on the number of employees and covers all documentation and the establishment of a domain on IncaMail. The customer is responsible for integrating the service into their e-mail infrastructure.
