Opening IncaMail
How you open your IncaMail message

Anchor Navigation

In the following instructions and videos you will find out how you open your received IncaMail messages on a computer or in the app.

Media image full width

Brief instructions for computer/laptop

To open the IncaMail message, please carry out the following steps:

  1. Double click on the attachment “IncaMail.html”.
  2. Select “Open” to display the content of the attachment and receive additional information.
  3. Click on “Open” and follow the further instructions on the screen.

If the attachment does not open with a double click, save this locally first and then open the saved file.

Brief instructions for iPhone/iPad

Download the IncaMail app for your iOS mobile device here or look for «IncaMail» in the Market Store.

To open the IncaMail message, please carry out the following steps:

  1. Install the IncaMail app on a one-off basis.
  2. Go to the IncaMail message, select the attachment “IncaMail.html” and keep this pressed until the context menu opens (long click).
  3. Select the IncaMail app in the context menu.
  4. Follow the further instructions on the screen.

The IncaMail app enables automatic login. To do this, create a free IncaMail account on a one-off basis and enter the account information of the IncaMail app.

Brief instructions for Android

Download the IncaMail app for your Android mobile device here or look for «IncaMail» in the Market Store.

To open the IncaMail message, please carry out the following steps:

  1. Install the IncaMail app on a one-off basis.
  2. Go to the IncaMail message and click on the attachment “IncaMail.html”.
  3. Select the IncaMail app in the context menu.
  4. Follow the further instructions on the screen.

The IncaMail app enables automatic login. To do this, create a free IncaMail account on a one-off basis and enter the account information of the IncaMail app.

All about the topic

IncaMail newsletter

Find out more