DDP customs clearance solution for consignments to the EU
Automated, legally compliant and cost-effective customs clearance
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Who is this service for? Preconditions
“DDP customs clearance solution ” is a service for business customers who maintain a billing relationship with Swiss Post.
- You must have completed the necessary registrations in Germany (tax ID and EORI number).
- All data relevant to the consignment and customs clearance must be transferred in a prescribed format.
- Electronic import customs clearance in Germany can only be used in combination with the “Small Goods Letter International – contract prices“ offer of Swiss Post.
- For volumes of 5,000 or more consignments per year, we will assess whether the use of the solution is feasible.
- For Germany: day of posting + 3-4 working days
- For Europe: day of posting + 4-5 working days
From 1 January 2021, it will no longer be possible to send consignments to Great Britain using the DDP customs clearance solution in the EU. This is due to Brexit. As of this date, the VAT exemption limit of GBP 15 for commercial goods consignments (business-to-consumer) will also no longer apply, and all goods consignments sent from Switzerland to Great Britain will be subject to VAT.
For commercial goods consignments (business-to-consumer) with an intrinsic value of up to GBP 135, the sender is now responsible for delivery of the British VAT. To avoid delays to delivery times due to customs blockades, Swiss Post recommends using the DDP shipping solution for consignments to Great Britain. Important note: to use this solution, the Swiss sender must register for tax purposes in Great Britain. For commercial goods consignments with a value of up to GBP 135, it is no longer possible to import goods into Great Britain using Incoterm DAP/DDU (Delivered at Place or Delivered Duties Unpaid = duty unpaid and untaxed).
If the value of the goods exceeds GBP 135, the recipient is always liable to VAT and, where applicable, customs duty (Incoterm DAP/DDU), regardless of whether or not the sender is registered in Great Britain.
Franking: based on the consignment data uploaded to our system, a label detailing the sender and recipient address as well as the postage paid impression is generated. The label must be attached to the consignment by the sender.
DDP consignments can be submitted to any acceptance point or handed over during an existing collection.
For even simpler integration: the DDP customs clearance solution is now also available in the PepperShop shop software.
“Webshop Connector International” online service
Clear your consignments through customs easily, securely and automatically
Use the “Webshop Connector International (WSC)” online service to send international small goods consignments easily and securely through customs. You can securely connect your web shop in just a few clicks. The WSC service enables you to automatically print shipping labels for small goods to the EU and use our simple and reliable DDP customs clearance solution.
Step by step
Stamps and franking solutions for your letter postage.
Addressing & designing mail
How you can address and design letters correctly.
Customs clearance & declaration
You must declare consignments sent abroad. Ensure a smooth customs procedure with the right accompanying documents.
You can post letters in letter boxes or hand them in at a branch.
Track & Trace
With Track & Trace, you can keep track of your consignments at all times.
Response & returns
Increase your response and manage returns efficiently.
Our international customer service team will be glad to advise you.
Give us a call
00 800 888 777 00 (from abroad)
CHF 0.08/min. from landline phones within Switzerland
Monday to Friday 8 a.m. – 6 p.m.
Write to us
Send your query directly to our specialists online.
How to find us
Post CH Ltd
Customer Service International
3030 Berne, Switzerland