Electronic customs clearance documents (eCCD)
Receive proof of import/export automatically and without delay using eCCD

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The e-dec customs system (electronic customs declaration) provides the declarer (in this case: Post CH Ltd) with the tax assessment decision electronically. The customs office creates the tax assessment decision in electronic form (eVV) and generally makes it available within a few days after import/export. It serves as a proof of import/export and entitles you to reimbursement of Swiss value added tax.

In accordance with the VAT Act, the party liable for VAT, usually the importer, is obliged to keep the eCCD files and an audit trail for the entire process within their company. This type of archiving therefore not only involves saving the eCCD XML data relating to electronic tax assessment decisions for ten years, but consists first and foremost of linking processes within the accounting system to the associated orders, invoices, etc. This responsibility lies solely with the party liable for VAT and is set out accordingly in the VAT Act and in the Accounts Ordinance (AccO). (Spedloggswiss circular no. 705/2012 – 709/17 update)

Electronic customs clearance documents (eCCD)

Retrieving electronic customs clearance documents

The electronic tax assessment decision (eVV) and other customs clearance documents (eCCD) are available for you to download or will be sent to you automatically via e-mail. You can set up the automatic dispatch of electronic documents in your personal area in the “My Post” customer portal.

Here’s how it works

All companies and private individuals importing or exporting goods receive an electronic tax assessment decision and other customs clearance documents. Companies can use them to claim any VAT due.

You have the following options for obtaining the customs clearance documents:

For single consignments

If you do not have an eCCD account or a login to the “My Post” customer portal, enter your consignment number and the relevant code. Both can be found on the consignment label or invoice.

Using Swiss Post Customer Login

If you have a Swiss Post Customer Login, you can access the documents from several eCCD accounts simultaneously. To do so, link your eCCD accounts to your Swiss Post Customer Login. Then log in to retrieve the customs clearance documents.

Using the eCCD account

If you have an eCCD account, log in. To do so, you need your customer number or franking licence number and your password.

The receipts are generally available on our platform four to five days following import for a total of ten years (in accordance with the mandatory period of retention). They can be obtained at any time as often as is required.

The first time you log in: as an international mail order company, use your franking licence number and the postcode of your Swiss address as recorded in the Swiss VAT register as your first password. You can find the postcode by entering your UID number in the Swiss VAT register. You will then be asked to set a new password.

Special conditions as of 2016

Since 1 January 2016, the Federal Customs Administration requires that the company identification number from the commercial register (UID-HR) be indicated in the import and export declarations by all customs service providers.

Who is this service for and preconditions

All companies and private individuals importing or exporting goods receive an electronic tax assessment decision.

As a legal entity, you can apply for reimbursement of any VAT due along with the tax assessment decision. The tax assessment decision also provides entitlement to deduction of input tax. Information regarding the validation of your electronic tax assessment decisions is available on the Federal Office for Customs and Border Security website.


The “electronic tax assessment decision” online service is free to use.


Your contact options
How to contact us

Give us a call

CHF 0.08/min. from landline phones within Switzerland
Monday to Friday 8 a.m.–5.30 p.m.

Exports: +41 848 454 454
Imports: +41 848 48 48 47

Customer Service

Swiss Post GLS Customer Service can assist you further

Our address

Post CH Ltd
Customer Service
Post Passage 11
4002 Basel