Enquiry about import customs clearance
Form for solving problems related to the customs clearance of imports

If you have issues, questions or are uncertain about customs clearance for your import consignments, you can fill out the following form easily and conveniently.

You can view the status of your consignment at any time with Track & Trace.

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  • Note: Please enter one of the following numbers (without special characters):

    National consignment no.; e.g. 990012345612345678 (18 digits)
    International consignment no.; e.g. CE123456789CH (2 letters, 9 numbers, 2 letters) or 082416123456 (12 digits)
    Customs clearance no.; e.g. 100000123456789 (15 digits)

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