GLS value-added services
Overview of all GLS value-added services

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Do you want to flexibly combine your Europe-wide shipping solution for parcels of up to 40 kg with attractive value-added services? We have the perfect additional options for every requirement.

Flex delivery service

Do you want to offer your customers alternative delivery options?

Even while in transport to the country of destination, recipients can, for example, select:

  • a specific delivery day,
  • delivery to an alternative address,
  • a GLS parcel shop or
  • collection from a depot.

It is also possible to issue a storage authorization.

Currently the FlexDelivery Service can be offered from Switzerland to Austria, Belgium, Bulgaria, Croatia, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, the Slovak Republic, Slovenia, Spain and the United Kingdom.

StatusMailerService

StatusMailerService Classic

With the StatusMailerService Classic from Swiss Post GLS, you receive a status report in your e-mail inbox by 9.30 a.m. every day concerning all consignments due (with delivery date on the previous day). You will benefit from a cumulative overview and additional advantages compared with Internet track and trace.

StatusMailerService Premium

Do you need additional details on pending shipments, such as the detailed cause of delays or the expected delivery date of a delayed shipment? Then StatusMailerService Premium is the right solution for you.

StatusMailerService Premium
Proactive clarifications by Swiss Post GLS

Per parcel (min. CHF 25.00 per month)

CHF 1.00

Proof Service

Do you need confirmation of receipt with a copy of the recipient's signature? With our Proof Service, you can request provision of confirmation of receipt.

Confirmation of receipt with copy of recipient signature

per parcel upon successful confirmation

CHF 30.00

Pick&Return Service / Pick&Ship Service

Do you want to have a parcel collected in a European country and delivered to Switzerland or another country? With our Pick&Return / Pick&Ship Service, we can provide you with a standardized collection service abroad.

Pick&Return Service
Collection in a European country and return to Switzerland

per consignment plus costs for parcel and custom clearance

CHF 30.00

Pick&Ship Service
Collection in a European country and transport to a third country

per consignment plus costs for parcel and custom clearance

CHF 30.00

You can easily make use of the Pick & Return/Pick & Ship Service:

  1. Download the Excel file below and complete the required fields.
  2. Send the completed form and your commercial invoice to infogls@swisspost.ch.
  3. You will receive an immediate order confirmation from our Customer Service.

Documents

Your contact options
How to contact us

Give us a call

CHF 0.08/min. from landline phones within Switzerland
Monday to Friday, 8 a.m. - 12 noon, 1.30 p.m. - 5.30 p.m.

Exports: +41 848 454 454
Imports: +41 848 48 48 47

Customer Service

Swiss Post GLS Customer Service can assist you further

infogls@swisspost.ch

Our address

Post CH Ltd
PostLogistics
Customer Service
Post Passage 11
4002 Basel