For optimized processes
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As a health insurer, you are an integral part of the healthcare sector. You insure the people around whom the entire health sector should revolve – the patients. Dealing with the underlying administrative processes can be a burden. Are your processes not quite running smoothly? Not a problem. This does not mean that all processes are fundamentally incorrect. Often, an optimization helps in one place so that your processes run smoothly again – e.g. in that you outsource or digitize certain activities, such as the dispatch of sensitive documents, your internal mail or document and fleet management.
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The Swiss Post fleet manager satisfied all Cilag’s objectives to the full with the service package provided – but what was decisive for us was the extensive network of partner garages and the direct driver support. After only a few months, we noticed a change for the better. Our drivers are very satisfied and we are too.
Mirjam Mueller, Fleet Manager, Cilag GmbH, Johnson&Johnson, Zug
