ID check in the Swiss Post branch
Personal identification and contract signing

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With an ID check in the Swiss Post branch, your customers can prove their identity throughout Switzerland in their nearest branch. Swiss Post staff prepare personal details and copies of the identification or other documents and transfer them electronically within minutes. Contract signing is also possible. 

  • Personal identification in a Swiss Post branch – take advantage of our dense network of branches 
  • Electronic processing and data transfer 
  • Creation of a digital copy of an ID document 
  • Complies with the Anti Money Laundering Act 
  • Contract signing is possible 
  • Maximum security when handling customer data 
  • Less effort for your customers

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Here’s how it works

  1. 1

    Swiss Post employees compare the person standing before them with the person on the identification document.

  2. 2

    Swiss Post employees scan the identification document presented.

  3. 3

    The ID check system checks the validity and authenticity of the identification document.

  4. 4

    The customer’s personal data is checked by means of OCR (automatic reading of the ID card data) and corrected if necessary.

  5. 5

    If the customer’s personal signature is required for identification (confirmation, contract signing), the necessary document can be printed out and signed by the customer.

  6. 6

    Depending on the identification process, the customer receives a control document.

Who is this service for and preconditions

This service is available to you in our self-operated branches. Personal identification and contract signing only applies to private individuals

The “ID check in the branch” service works on a contract basis.

Important information

The following ID documents are accepted for the identification process: 

  • Passport 
  • Identity card 
  • Additional ID documents depending on the individual case

Important information:

The ID document must be signed.

Identification documents that have expired can be accepted on condition that the person at the counter is recognizable as the same person on the ID document. Exceptions to this are residency permits (foreigners’ residency permits) for Switzerland and the Principality of Liechtenstein and the identity card from the Swiss Federal Department of Foreign Affairs (FDFA).

Identity check in compliance with the Anti Money Laundering Act
We will be happy to advise you in person

Give us a call

CHF 0.08/min. from landline phones within Switzerland

Monday till Friday: 7.30am - 6pm
Saturday: 8am to 12 noon

+41 848 888 888

+41 848 888 888

Write to us

Send your query directly to our specialists online.

id-check@swisspost.ch

Our address

Post CH Ltd
Swiss Post identification
and contract solutions
Wankdorfallee 4
3030 Berne, Switzerland

Contact us for a non-binding consultation

0848 888 888

id-check@swisspost.ch

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