SwissID – your login for all Swiss Post online services

Anchor Navigation

For access to its online customer area, Swiss Post exclusively uses the SwissID login solution, which is already used by more than 2 million Swiss Post customers. With SwissID, you can log in to Swiss Post easily and securely. It gives you access to all Swiss Post online services (e.g. managing parcels, sending postcards, etc.). SwissID is a service provided by SwissSign, a data security specialist from Swiss Post.

Migration to SwissID – here’s how it works

The relevant customers will be informed via e-mail that their Swiss Post user accounts will be migrated to SwissID. The communication will be sent in phases from June 2022 at the earliest.

Rich Content Section

Do you have an existing customer login for Swiss Post, but no SwissID?

  1. 1

    Once you have received the e-mail, log in to your Swiss Post user account as usual via the “Swiss Post Customer Login”.

  2. 2

    You will then be given instructions on how to migrate your account.

  3. 3

    Simply follow the instructions and create a SwissID account with your personal e-mail address.

  4. 4

    You have successfully set up your login with SwissID.

Your Swiss Post login with SwissID.

Please note: you can link all your accounts to your SwissID, whether they are business or private accounts. No changes are made to your data within the Swiss Post Customer Login. This means that, once you have linked different user accounts to your SwissID, you can choose whether you want to use your private or business Swiss Post user account. This guarantees that your business and private accounts will remain separate.

Registration with SwissID – here’s how it works

If you would like to open a new Swiss Post user account, you can register via SwissID. Registration is free of charge and takes just a few minutes. All that is required is a private or business e-mail address.

Do you have neither an existing customer login with Swiss Post nor a SwissID?

  1. 1

    Click on “Login” in the top right on www.swisspost.ch and then on “Register” just above the “Log in” button.

  2. 2

    The page “Register now for a Swiss Post user account” will appear. Click on “Register with SwissID”.

  3. 3

    Complete the form and follow the additional instructions.

  4. 4

    You have now created your Swiss Post user account.

Help and answers for using SwissID

More information can be found under “Frequently asked questions”. If your question is not answered there, please phone the Contact Center on +41 848 88 22 88.

Data security

With SwissID, your personal data is protected to the highest standard: it is stored in encrypted form and protected against access by third parties. SwissSign AG stores your data exclusively in Switzerland and does not use it for commercial purposes. By using two-factor authentication via the SwissID App, Mobile ID or SMS, you’ll make your SwissID even more secure.

What is SwissID?

SwissID is the login for your Swiss Post user account. This login grants you easy, secure and practical access to all your Swiss Post online services and to the online services offered by numerous other companies and public authorities. Forgotten passwords are a thing of the past. Over 2 million Swiss Post customers already use SwissID as a digital gateway to the yellow world.

The advantages for you

  • One single login grants you access to all Swiss Post online services and to online services offered by numerous other Swiss companies and public authorities. This enables you to take care of everyday tasks easily, quickly and efficiently from home.
  • Your personal data is protected to the highest standards with SwissID. It is encrypted and stored exclusively in Switzerland.
  • You can use two-factor authentication via the SwissID App, Mobile ID or SMS to add an additional level of security to your SwissID account.

Would you like to find out more about SwissID?

You can find more information on the SwissID website.

If you have any questions about SwissID, SwissSign AG Customer Service would be happy to help you on +41 848 99 88 00.

Contact us
We are here to help

Call us

Monday to Friday, 7.30 a.m. to 6 p.m.; Saturday, 8 a.m. to 12 noon

+41 848 88 22 88

+41 848 88 22 88

For the deaf

For the deaf or hard of hearing

Write to us

Send your query directly online to our specialists.