Your services at Swiss Post branches
Use our service network as a sales channel and physical access point for your customers

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With 350,000 customer contacts per day in 800 self-operated branches, we provide companies and public authorities with access and proximity to new and existing customers – in both urban and rural regions.

We open our branches to cooperation partners and create service centers in all regions of the country. You too can use our service network for portions of your sales, consultation and service processes. We offer comprehensive marketing services in our branches. These range from an in-branch presence to consultation, services, product sales and attractive advertising spaces. We are looking for partners who support Swiss Post's mission – a diverse service network for the public's everyday needs – and who will benefit from the components of our offer to foster an integrated cooperation.

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What we offer in a nutshell

Presence in the branch
Your own presence with your range of services and staff

  • Sales and consulting areas
  • Promotional space
  • Consultation rooms

Advice in the branch
Consulting services for your offer by our employees

  • Digital enabling
  • Personalized advice
  • Customer acquisition

Services in the branch
Services & transactions at the counter

  • Product sales
  • Appointment scheduling
  • Customer service

Advertising in the branch
Advertising spaces at the counter and in the customer zone

  • Digital advertising spaces
  • Analogue advertising spaces

The branch as a regional or national sales channel

Benefit from high customer frequency at our branches and grow with us. You can acquire new customers through your presence in the sales area or through our employees actively approaching customers and making referrals. In-branch sale of your products and services increases awareness of your brand within a very short period. These range from an in-branch presence to advice, services, product sales and attractive advertising spaces.

Your company represented in our branch sales areas

Your company can have its own sales or consulting area in our branches. Support can be provided by your staff or, alternatively, by Swiss Post employees.

Actively approaching the customer and communicating your offer

Our employees present your offer to selected customer sectors, explain its advantages and create trust in your company and offer.

Sell your products and services at the counter

In addition to our services and consultation, we will also add your bestsellers to our product range, both in our branches as well as on the Swiss Post online shop if suitable.

The branch as a physical access point for your customers

Join our service centers in all regions of the country. Offer your customers in-branch personal advice from your specialists or our employees and create a physical contact point for services related to your offer. With digital enabling and onboarding services, we also introduce your customers to your company's digital solutions such as customer portals or apps, establish confidence in their use and allay fears and concerns. With investments in modernizing our branch network as well as in continuous training for our employees, we ensure that your customers are competently served, advised and supported.

Customer meetings with your specialists

Consulting facilities such as consulting cubicles or separate consulting rooms can be booked on a case-by-case basis for your company’s complex and confidential consulting services.

Personal consulting for your offer

Our employees advise interested customers in the branch about your services and products. For more complex consulting matters, we make appointments with specialists at your company.

Digital enabling and onboarding your customers

Our employees introduce your customers to your company’s digital solutions such as customer portals or apps, establish confidence in their use and allay fears and concerns.

Physical access point for your customers

Our comprehensive branch network as an easily accessible physical contact point for your customers. Our employees handle the after sales and back office services for your offer. We also offer services such as Click&Collect.

The branch as an advertising channel

Advertise your offer with a temporary presence in our branches or using attractive digital advertising spaces at the counter and in the customer zone. As a cooperation partner, we also provide you with comprehensive analogue advertising options in addition to your offer at our branches.

Promotional spaces in our branches’ customer zones

Promotional spaces for regional and seasonal services at our branches. Support can be provided by your staff or, alternatively, by Swiss Post employees.

Digital advertising spaces

Advertise your short and long-term offers in the branch with interactive adverts on attractive digital advertising spaces at the counter and in the customer zone.

Analogue advertising spaces

Use flyers and posters to draw attention to your long-term presence, consulting and services at the branch.

Our value-added services

Maximize the success of your cooperation with Swiss Post with attractive additions to your physical offer in the branch.

Online product sales

Postshop as an additional sales channel for your products.

Online appointment scheduling

Swisspost.ch as a bridge to your physical offers.

Business customer acquisition

B2B marketing campaigns with SME sales at Swiss Post.

Telephone access point

The Swiss Post Contact Center as an additional access point.

PromoPost

PromoPost for advertising at home

Would you like to use our service network as a sales channel and physical access point for your customers?
Then get in touch with us.

Request consultation