Your services at Swiss Post branches
Reach out to your customers through Swiss Post’s service network

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Over 300,000 customer contacts in nearly 800 branches across Switzerland: use Swiss Post’s close ties with the public for your company. At our branches we offer a range of services for day-to-day needs, and we work with cooperation partners for this purpose. Here you can market your products and services, display ads and create a physical contact point for your customers.

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What we offer in a nutshell

In-branch presence
Be there in person with your products, services and staff

Advice and services in the branch
We provide advice and support for your products and services

  • Sales of products and services
  • Digital enabling
  • Acquiring customers and appointment scheduling
     

In-branch advertising
Utilize our advertising spaces at the counter and in the customer zone

  • Digital advertising spaces
  • Analogue advertising spaces

In-branch presence

Make use of sales and consulting areas

You receive a sales or consulting area at our branch. You decide whether our staff look after your customers, or whether you take care of this yourself.

Keep customer appointments

Make use of facilities such as consultation booths or areas that can be booked on a case-by-case basis. Your company can use these to provide confidential consulting services.

Utilize promotional spaces in the customer zone

Utilize promotional spaces for regional and seasonal services at our branches. You decide whether our staff look after your customers, or whether you take care of this yourself.

Advice and services in the branch

Personal consulting on your products and services

Our employees advise prospective customers in person about your products and services. For more complex matters, we make appointments for your company.

Digital enabling and onboarding

Our employees introduce your customers to your company’s digital solutions and allay fears and concerns, for instance when it comes to customer portals or apps.

Promote your products and services pro-actively

Our employees will present your range to a selected group of customers, will explain the benefits and inspire trust in your company and what you offer.

Create a point of contact

Our employees handle the after sales and back office services for your services. We also provide services such as Click&Collect.

A customer is standing at the desk with an employee.

Identify customers

Our employees verify the identity of your customers. This is ideal if a business relationship is opened by correspondence.

Sell products at the counter

We list your best-selling products in our own product range and sell them at our own branches. Where appropriate, we also sell your products through Swiss Post’s online shop.

In-branch advertising

Use digital advertising spaces to advertise

Advertise your short-term or long-term in-branch range. You can do this with interactive adverts in attractive, digital advertising spaces in the customer zone.

Make use of analogue advertising spaces

Advertise with flyers and posters. How to raise your profile and increase awareness of your in-branch consultations and services successfully.

Our value-added services

Make your partnership with Swiss Post as successful as possible by adding the following to your in-branch range:

Sell products online

Postshop as an additional sales channel for your products.

PromoPost

PromoPost for advertising at home

Send unaddressed advertising

PromoPost as a way to deliver advertising mailings

Would you like to use our branches for your products and services?
Let’s discuss it.

Request consultation