Installation service
Transport, installation and explanation. From Swiss Post, for your customers!

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Whether it’s a TV, furniture, an exercise machine, barbecue or a freezer: Swiss Post delivers the goods carefully and on time to any location. With the installation service, Swiss Post staff also unpack the consignments and set the devices up for recipients.

Your advantages

  • You can concentrate on your core business.
  • No need to use your own fleet of vehicles.
  • You only pay for the service you use and have no fixed costs.
  • Installation and start-up are done by trained employees.
  • Your customers benefit from the convenience and the service.

Here’s how it works

1

You send us a delivery order electronically.

2

We arrange a delivery date with the recipient.

3

We deliver the consignment as requested to where it will actually be used.

4

If requested; we will also unpack the item, set it up, get it started and explain how it works for the recipient.

5

Depending on the order, we can dispose of the packaging or take the old device back with us.

Collection and shipping

  • From Monday to Friday
  • Collection in Switzerland and abroad
  • Posting in our logistics centers 

The order information can be easily submitted via the online service or EDI interface.

Delivery

Delivery is available from Tuesday to Saturday throughout Switzerland and the Principality of Liechtenstein.

Who is this service for?

The installation service industry solution is aimed at customers who would like Swiss Post to deliver, install and explain the functions of all kinds of devices to their end customers. For example, we can deliver a freezer directly to the basement of an end customer.

Preconditions

You have a billing relationship and an individual contract with Swiss Post.

Notes on preparing your consignments

The following goods can be sent in conjunction with the installation service:

  • Goods that are not subject to relevant regulations governing the transportation of dangerous goods. Exception: Goods in accordance with the “LQ” or Limited Quantities exemption.
  • Goods that are packaged securely for transportation and the nature of which does not constitute a threat to the environment or to the health and safety of Swiss Post’s employees.

Documents

Accessing the installation service

Contact (national)

CHF 0.08/min. from landline phones within Switzerland

+41 58 448 65 92
+41 58 448 65 92

For hearing impaired persons

For deaf or hearing impaired persons

Our address

Post CH Ltd
PostLogistics
Lagerstrasse 12
5606 Dintikon