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Recipient services for parcels
Make it easier for your customers to receive parcels
Swiss Post has a range of recipient services that make it a lot easier for your customers to receive parcels. And it offers various options to inform recipients about the status of their consignment.
Track consignments URL
With “Track consignments URL” a consignment barcode is incorporated into a link in order to query the consignment status online.
Track consignments web service
The “Track consignments” web service allows consignment status to be easily integrated into systems, websites and online shops.
Recipients and senders can automatically obtain electronic information about a consignment’s status via the notification service.
Time slot delivery
With time slot delivery, parcels are delivered in a time slot according to the wishes of the recipient or the sender.
With the Saturday delivery value-added service, Swiss Post delivers parcels on Saturdays with the option of notifying recipients.
With the “Evening delivery” value-added service, business customers can arrange an evening delivery for their customers.
Thanks to the integration of pick@home, online customers can return items easily on the mail order company’s online shop.
Collection note: receiving missed consignments
Customers can choose online from: extension of collection period, second attempted delivery, forwarding the consignment or issuing a single authorization.
“Barcode” web service
Integrated into your own company system, it simplifies the dispatch process and the use of barcodes for postal items.
Data are exchanged with Swiss Post via secure connections using the electronic interface.