“Collect domestic parcels for return” online service
Create your order online and arrange for a parcel to be picked up

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Would you like a parcel that was delivered to one of your customers to be picked up conveniently? With “Collect domestic parcels for return”, you can easily create your collection order online.

The “Collect domestic parcels for return” online service has the following features:

  • Create collection order
  • Enter desired collection date
  • Specify handover location
  • Specify type of dispatch

Who is this service for and preconditions

“Collect domestic parcels for return” is intended for business customers who wish to have parcels collected from their customers, i.e. in the event of incorrect orders and/or repairs.

Login / registration

You need a login to use the “Collect domestic parcels for return”.

You need a franking licence to use the “Collect domestic parcels for return” service.

I do not currently have a billing relationship and wish to set one up

Prices

The “Collect domestic parcels for return” online service is free of charge.

With “Collect domestic parcels for return”you can also request paid services. You can find the prices for these services under Collection for return.