The “View processing statement” online service is intended for business customers who need a detailed proof of processing report that is updated on a daily basis and wish to have an overview of their consignments and the accrued costs at all times.

Login / registration

You need to register at the Swiss Post Customer Center to use the “View processing statement” online service.

Contractual requirement

What you need

• At least a franking licence for sending parcels
• A billing relationship with Swiss Post

I do not currently have a billing relationship and wish to set one up

Technical requirements

• Common Internet browser (e.g. Internet Explorer, Firefox etc.)
• JavaScript functionality (recommended)
• PDF reader (e.g. Adobe Reader or similar)

Notes:

Proof of processing report

When the report (PDF and CSV) is prepared, all consignments from the selected time period are selected online from the database. This procedure can take some time.

Consignments that have not yet been invoiced

When displaying the consignments that have not yet been invoiced, the total of the summary of services may not match that of the proof of processing report. This is because the consignment data are not sent to Swiss Post’s invoicing system on a daily basis.

Restricting data in the proof of processing report

The PDF file of the proof of processing report can display a maximum of 2,000 consignments (approx. 60 pages). If your consignment volume per invoicing period is higher than this, you need to restrict the from/to date (select partial period).

For system-related reasons, the CSV format is restricted to 40,000 lines (consignments). However, if your average consignment volume exceeds 20,000 consignments we recommend that you restrict the from/to date or download your consignment data using a special FTP account. If this applies to you, please contact your customer advisor, who will be happy to help you set up/order an FTP connection.