Retain mail
Have your postal items stored at Swiss Post
Service and features
With the “Retain mail” online service, you can rest assured that your postal items will be safely stored during your absence.
The following services are available:
With login
- Ordering possible from the next working day
- You are free to select how long it is retained
- Delivery or collection of the retained mail at the end of the order
- Overview of all upcoming, current and completed orders
- Possibility to change an order
- Repeat of orders already created
- Registration of business customers
Without login
- You are free to select how long it is retained
- Delivery or collection of the retained mail at the end of the order
- Overview of the current order
- Possibility to change an order
Who is this service for?
The “Retain mail” online service is suitable for private individuals who do not wish to receive any mail for a specific period of time, for example because they will be on holidays. This service is also an option for business customers who do not wish to receive any mail during, for example, company holidays.
Preconditions
Use of the “Retain mail” online service is possible without login or registration. However, various value-added services are only available with login and registration for the online service.
FAQs
More information
Happy holidays
To your letter box as well
Are you going away on holiday or will temporarily not be at home for other reasons and cannot take care of your mail? We will be pleased to send your consignments to your temporary address or store them securely on your behalf to ensure your letter box does not begin to overflow, unintentionally alerting others to your absence.