This service is available only to customers who live in an area designated by Swiss Post as a home service area. If you live in a designated area, you are automatically entitled to use this service and will be notified as such by Swiss Post.

A location search will show you which regions or towns offer this service.

Swiss Post is continuing to refine its home services. The new solution (online and order pen) for ordering the home service will be phased in to all areas designated for the home service by mid-2021. After that point, all home service areas will be ready to use the new solution.

Easy and convenient to use

Order postal services at your doorstep with just one click.

Security

You previously attached a sign to your private letter box in order to use the home delivery service. The new solution means third parties are no longer able to see that your private letter box contains documents or sums of money.

Less extraneous work for your mail carrier

Your home delivery service order is sent directly to their handheld device. This means they can avoid unnecessary trips on their delivery round.

Sustainability

With the new solution on demand, we are deploying our resources in a more targeted manner, thereby avoiding empty journeys and minimizing CO₂ emissions.

An overview of your orders

You have the option of viewing all your open, completed or cancelled home delivery service orders.