Home delivery service
Carry out postal transactions at your front door
Who is this service for?
This service is available only to customers who live in an area designated by Swiss Post as a home delivery service area. If you live in a designated area, you are automatically entitled to use this service and will be notified as such by Swiss Post.
A location search will show you which regions or towns offer this service.
Swiss Post is continuing to refine its home delivery services. The new solution (online and order pen) for ordering the home delivery service will be phased in to all areas designated for the home delivery service by mid-2021. After that point, all home delivery service areas will be ready to use the new solution.
Which home delivery service option would you like to request?
- Easy and convenient to use
- Overview of all orders
- A wide range of other practical services available to use
- Works without an Internet connection
- No login or password required
- Order postal services with just one click
Rich Content Section
Order your preferred home delivery service online or using the order pen. If you order the service before 7.30 a.m., your mail carrier will visit you on the same day (Monday to Friday).
The mail carrier takes your documents or any cash directly from you in person or from your private letter box.
You will receive any receipts, change and ordered goods no later than the next delivery round (Monday to Friday).
The advantages of the new solution for you
Easy and convenient to use
Order postal services at your doorstep with just one click.
You previously attached a sign to your private letter box in order to use the home delivery service. The new solution means third parties are no longer able to see that your private letter box contains documents or sums of money.
Less extraneous work for your mail carrier
Your home delivery service order is sent directly to their handheld device. This means they can avoid unnecessary trips on their delivery round.
With the new solution on demand, we are deploying our resources in a more targeted manner, thereby avoiding empty journeys and minimizing CO2 emissions.
An overview of your orders
You have the option of viewing all your open, completed or cancelled home delivery service orders.
Home delivery service FAQs
We are here to help
Give us a call
CHF 0.08/min. from landline phones within Switzerland
Monday till Friday: 7.30am - 6pm
Write to us
Send your query directly online to our specialists.
For hearing impaired persons
For deaf or hearing impaired persons
Post CH Ltd
Swiss Post Contact Center