Check the status of consignments simply and conveniently online
Track consignments Business

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Track consignments Business provides you with a range of free and up-to-date information. With it, you support your customer service and access up-to-date figures to optimize your processes.

The advantages for you

  • Status of all consignments using Track & Trace
  • Overview of the status of all consignments using one franking license number and detailed information such as item picture and recipient signature.
  • Statistical data such as number of returns

Which services are available?

Status overview

Track consignments Business works via the franking licence number and enables the current status of all consignments to be queried within a date range.

Statistics

Track consignments Business provides you with a wealth of statistical material, such as the duration of the task, the receipt of the consignment or the number of returns. Weak points in the process can be identified and remedied with pinpoint accuracy and early on. The services of Swiss Post can also be monitored transparently and precisely.

Consignments against proof of delivery

Status overview for all consignments with proof of delivery filtered by date. Option of creating an Excel export.

Who is this service is for and preconditions

The Track consignments Business online service is suitable for companies with a high volume of consignments and/or a high proportion of consignments against proof of delivery. With Track consignments Business, you can specifically support your customer service and maintain control over the performance of the individual process steps. Prerequisite for use is a billing relationship with Swiss Post.

More information

Definitions of events and consignment statuses can be found here.
“Track consignments” events

An overview of the abbreviations used by Swiss Post for basic and value-added services.
Abbreviations for services and offers

Documents