Track consignments (Track & Trace)
Check the status of consignments simply and conveniently online

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“Track consignments” offers both senders and recipients key information about the status of their consignments.

Service Standard Special conditions
Courier/Express consignments, parcels, letters, international consignments [1] X X
Basic and value-added services X X
Shipping process, current consignment status X X
Monitoring individual items X E-mail X E-mail, SMS
Storage of tracking orders (Letter ID, pallets) X E-mail
Recipient name and signature [2] X
Consignment pictures[3] X
Dimensions[3] X
Bulk letter mailings X
Catalogue pallets X

1  For details, see: “Frequently asked questions (FAQs)”
2  Only for consignments with signed-for delivery in Switzerland. For details see: “Frequently asked questions (FAQs)”
3  Only consignments that pass through the automatic sorting facilities in Swiss Post’s parcel centers. For details see: “Frequently asked questions (FAQs)”

Service and features

FAQs

An overview of the frequently asked questions regarding the “Track consignments” service can be found on the page FAQs for tracking consignments.

More information

Definitions of events and consignment statuses can be found here.
“Track consignments” events

An overview of the abbreviations used by Swiss Post for basic and value-added services.
Abbreviations for products and services

Documents