Accompanying documents for international letters
Creating address labels with customs declarations

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Swiss Post private and business customers can create accompanying documents for international mail for customs declaration purposes on their computer by using the “Accompanying documents for international letters” online service. Address labels for letters (including or excluding value-added services) and customs declarations CN 22 and CN 23 can be created online, saved for reuse and printed out.

Service and features

Thanks to the “Accompanying documents for international letters” online service, you can create accompanying documents quickly and easily. A correctly completed customs declaration helps ensure that letter mail can be processed quickly by the customs authorities.

The following functions are available in the “Accompanying documents for international letters” online service:

  • Generate address labels for letters containing goods, including or excluding value-added services
  • Create customs declaration CN 22
  • Create customs declaration CN 23
  • Save accompanying documents for reuse
  • Copy address data from your personal address database
  • Copy items from your personal item database

You can create the required documents individually or together.

Who is this service for?

The “Accompanying documents for international letters” online service is suitable for all Swiss Post customers who send letters containing goods abroad either occasionally or regularly.

Costs

The "Accompanying documents for international letters” online service is free of charge.

Preconditions

No login is required to use the “Accompanying documents for international letters” online service. However, customers who are logged in have access to additional functions (e.g. use of their address and item databases). 

To print the accompanying documents you create, you need a printer and/or the relevant labels.

Instructions

Having problems creating the document?

You can find information on current disruptions and possible courses of action at the following link: help.swisspost.ch

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