Acceptance and collection points
In the right place at the right time – access points around the clock

Client in a «Self-service Swiss Post» branch.

Self-service Swiss Post in Lausanne
A selection of postal services available day and night

From 23 August 2021 until the end of March 2022, Swiss Post is testing a new form of access point in Lausanne: Self-service Swiss Post. It offers a selection of the most popular postal services, including a My Post 24 terminal for sending and receiving parcels and registered letters, a payment terminal, a Postomat and a letterbox.

A woman is interested in coupons in a branch

Customer-focused and personal

In a dense network of about 2,000 branches, Swiss Post offers you an attractive range of access points providing personal advice about the range of postal offers and services relating to payment transactions.

A young man at a My Post 24 terminal

My Post 24
Send and receive consignments around the clock

Our My Post 24 terminals enable you to collect or send your parcels and registered letters around the clock. You can also use the terminal compartments as lockers.

A young woman with a package under her arm

My Post Service
Flexible parcel drop-off and collection thanks to the PickPost service.

Are you often not at home when the mail carrier calls? Then PickPost is the ideal solution. Because PickPost offers flexible receipt of parcels and registered letters at over 2,700 access points. You can also post parcels directly here.

A young woman stands by a letter box

Letter box
Posting letters conveniently anytime

The nearest letter box is only a few steps away. You can post your letters there around the clock.

A woman stands by her p.o. box reading letter mail

P.O. Box
Early access to incoming mail every day

With the “P.O. Box” service, you can receive your letter mail early every morning. In many locations, A Mail items are delivered to P.O. Boxes by the time counters open in the morning. A P.O. Box also ensures secure storage and a discreet address.

A customer checking in a shipment at a counter for business customers

Counter for business customers

For customers with large delivery volumes or for business customers with special conditions, Swiss Post operates special counters for business customers. For the most part, these are in the immediate vicinity of a branch or letter/parcel center and enjoy good road traffic links. When posting mail at a counter for business customers, your consignments must be ready for shipment and the necessary delivery note must be provided.


Self-service business customer point

Self-service business customer point

The self-service business customer point is a free offer for business customers who want to post their letters and parcels at an unstaffed Swiss Post location.

Location of acceptance and collection points