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Contact - Other questions - Rental deposit guarantee
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There is no limit on the amount of a rental deposit guarantee.
Yes, you can conclude a rental deposit guarantee with SwissCaution at any time. This will enable you to recover the money you deposited with the bank.
The original of the rental deposit guarantee certificate that was sent to your landlord or their representative (property management) must be completed and signed by the landlord and returned to SwissCaution so that the rental deposit guarantee can be released. As soon as SwissCaution receives the certificate, you are automatically released from any obligation to pay the annual premium for the following year.
If your landlord makes claims against you to which you agree, SwissCaution undertakes to pay the amount claimed by your landlord up to a maximum amount equal to the amount stated on your rental deposit guarantee certificate.
You must then reimburse SwissCaution the amount advanced to your landlord or his representative.
Please remember to contact your (liability/household effects) insurance company, as in some cases your insurer may bear the costs.
If you need a new rental deposit guarantee for your new home as quickly as possible, simply fill in a new SwissCaution rental deposit guarantee application, because in this case, you will have a new rental agreement
SwissCaution is an insurance company regulated by the Swiss Federal Act on Insurance Contracts and is therefore controlled by the Swiss Financial Market Supervisory Authority (FINMA). SwissCaution therefore offers the same guarantees as a bank.
You can cancel your rental deposit guarantee at any time. All that is required is for your landlord to be furnished with a substitute guarantee of the same amount and the same quality. Your landlord or their representative must then return the original of the cancelled rental deposit guarantee certificate to SwissCaution so that your rental guarantee can be released.
Contact
Availability
Monday till Friday: 7.30am - 6pm
Saturday: 8am to 12 noon
Telephonic
+41 848 888 888
CHF 0.08/min. from landline phones within Switzerland
Address
Post CH Ltd
Swiss Post Contact Center
Wankdorfallee 4
3030 Bern
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