My digital mail
Payslips now in the Post-App

Put simply, SwissID is your secure digital identity. Just like the key to the physical letter box by your front door, it gives you virtual access to your “My digital mail” digital letter box.

You can find more information here: Home | SwissID

Registration is carried out using your private e-mail address so that you can continue to access your personal documents even after leaving Swiss Post. This address is also used to perform the identity check and measure the registration progress.

Sensitive data (such as payslips) is sent via “My digital mail”. For this reason, we recommend installing it on your private mobile phone. This also ensures that you can continue to access your personal documents after leaving Swiss Post.

You have received the order e-mail sent to the stored address. The address was also indicated in the e-mail. If you would like to change your private e-mail address, you can do so until the 14.04.2026 on PostWeb via My HR (laptop) or via Teams (mobile phone) under “Personal data”. Otherwise, please contact your leader.

You have two options.

The easiest way to do this is by storing an additional e-mail address (option 1):

Option 1

A different e-mail address can be saved under the “My digital mail” tile in the Post-App. To do so, log in to the Post-App. Go to the “My digital mail ” tile, click on the Profile field (head bottom right) and then on “Personal data”. You can enter your additional e-mail address there.

Note: you will receive an e-mail for verification in your private mailbox, sent by noreply@epost.ch. Please go to your mailbox and confirm your e-mail address for “My digital Swiss Post” via this e-mail. If you have not received an e-mail, please check whether it has accidentally ended up in your spam folder.

After successful verification, two green circles appear. This means that everything is correct. This change must take place before the payslip is sent to ensure that the payslip actually arrives.

Option 2

Communicate the e-mail address with which you have already registered in “My digital mail” to HR Services.

You can change your e-mail address until the 14.04.2026 in PostWeb via My HR (laptop) or via Teams (mobile phone) in “Personal data”. Alternatively, please contact your leader.

We require your private e-mail address in order to manage your employment relationship (see Article 2.31 of your collective employment contract). This includes sending your personal HR documents or important HR messages to your digital letter box “My digital mail”. Registration is carried out using your private e-mail address so that you can continue to access your personal documents even after leaving Swiss Post. This address is also used to perform the identity check and measure the registration progress.

You will receive your first payslip with your April salary (pilot units P, DS and MS) or July salary. If this does not work, please ensure that your e-mail address has been activated. You can view this under “Personal data” in your profile (green circle = active)

If an e-mail address is stored, this must match the address stored with HR. You can find this on PostWeb via My HR (laptop) or via Teams (mobile phone) under “Personal data”. Alternatively, please contact your leader.

Please open a new account at “My digital mail”.

You can reactivate Swiss Post as the sender. Your documents will then be visible again.

We are increasingly switching our HR to digital solutions. That is why, in addition to payslips, we are gradually also sending other documents and messages via this channel, e.g. contract amendments in the event of an adjustment to the level of employment.

HR documents such as payslips contain sensitive data. “My digital mail” is integrated into the Post-App and is a secure channel that meets all security requirements. This ensures that the documents only go to the actual recipient.

The changeover is a strategic decision and is therefore intended for everyone; physical mailing is being dispensed with. You can also view your documents on PostWeb under My HR. In the case of questions or discrepancies, please contact your leader.

If you were unable to install the Post-App, you will receive a message to your private e-mail address informing you that we have triggered a delivery to “My digital mail” for you. You can use this message for temporary access to your document, even on a laptop. You can also view your documents on PostWeb via My HR. If you have any questions, please contact your leader.

If you have any questions, please contact your leader or a support unit (see below).

Not using ePost in the Post-App yet? Download the Post-App and log in with your SwissID. The service is now called “My digital mail” and is fully integrated into the Post-App. The ePost App will no longer be available from April 2026.

Yes. Make sure that your private e-mail address is stored under the personal data in “My digital post”. This address is also stored in the HR system and indicated in the order letter.

To do so, register in the Post-App. Go to the “My digital Swiss Post” tile, click on the profile field (head bottom right) and then on “Personal data”. You can enter your e-mail address there.

Note: you will receive an e-mail for verification in your private mailbox, sent by noreply@epost.ch. Please go to your mailbox and confirm your e-mail address for “My digital post” via this e-mail. If you have not received an e-mail, please check whether it has accidentally ended up in your spam folder.

Data protection for SwissID is governed by the FADP and GDPR.

You can find more information on the processing of your personal data in the Privacy policy for staff (only available on the intranet).

We are introducing the change in two stages:

• At the end of March 2026, we are launching a pilot project in the Human Resources, Mobility Services (PostBus Ltd) and Digital Services units. Employees in these three units receive their first payslip via “My digital mail” with their April salary.
• From June to the end of July 2026, we will be calling on all other employees to register for the digital letter box in the Post-App. You will receive your first payslip via “My digital mail” with your July salary.

From August 2026, we will remind all employees who have not yet registered to register.