The Post-App.
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You can use the Post-App to access Swiss Post services easily, anytime and anywhere. You can frank letters and parcels conveniently at home. You always know where your parcel is and can manage receipt with just a few clicks. You can now see the live location of your Postbus and receive your letters digitally in the app.
Important information
- To use the Post-App, you need a customer login from Swiss Post.
- It gives you easy access to dozens of postal services at any time.
- The app is available in the App Store and on Google Play.
Thanks to the new Post-App, you will no longer...
- ...miss consignments: You receive free information about your consignments and decide when and where your parcel will arrive.
- ...have to deal with chaotic paperwork: Thanks to ePost, organizing your mail is now even easier and more efficient. The digital letter box gives you easy access to your letters and documents – anytime and anywhere.
- ...get bogged down: Say goodbye to unnecessary paper: from now on, you can receive your receipts at the Swiss Post counter directly in the Post-App. Thanks to a simple identification procedure by QR code, receipts are issued digitally. This is a more sustainable option and ensures you have everything digitally and in one place.
- ...have to queue: Contact us directly in the app so that we can answer your questions as quickly as possible. If the chatbot can’t help you, our customer service is available during opening hours.
- ...miss your Postbus: Track your Postbuses live and plan your journey perfectly.
- ...search for long: Whether you’re looking for a branch, letter box or My Post 24 terminal – find the right location for your postal transactions, including collection and opening hours, on the map.
- ...have to carry parcels: Have your parcels collected conveniently from your home or any address.
- ...have to lick your stamps: Frank your letters and parcels easily and conveniently, anytime and anywhere.
- ...find yourself standing in front of closed doors: Send or collect parcels and registered letters around the clock at My Post 24 terminals (without a display) using the Post-App.
- ...have to run to the branch: You’ve missed a consignment. Choose the handover method that suits you from a range of options.
The new functions of the Post-App – fully tailored to your needs
ePost
With ePost, you receive your mail digitally on your smartphone and store it there in a clearly organized manner. And best of all, you can pay invoices directly via the app, and contracts can also be signed.
Receive digital receipts directly in the app
You can now receive your counter receipts directly in the Post-App – no more unnecessary paper! Thanks to a simple identification procedure by QR code, receipts are issued digitally. This is a more sustainable option and ensures you have everything digitally and in one place!
Franking letters made easy: anytime, anywhere and now using your camera
Frank letters easily and conveniently anytime and anywhere. Determine the letter size using your phone’s camera and artificial intelligence, and easily pay the postage with Apple Pay (iOS), TWINT or credit card.
Always informed: track your Postbuses live and plan your journey perfectly
Follow where our Postbuses are live on the map and decide if it’s worth running to the bus stop. You can track all Postbuses in service live. And of course you can also view the timetables for individual Postbuses.
Quick access with your login: your services, always at your fingertips
Easier to log in and get going: register in no time at all and enjoy our services! By the way: if you use the app at least once every six months, you'll stay logged in.
Our new maps: always find the right location
Whether you’re looking for a branch, letter box or My Post 24 terminal – find the right location for your postal transactions, including collection and opening hours, on the map.
Contact us directly in the app: we’re here for you!
To get your questions answered as quickly as possible, you can chat with a bot in the app. If the chatbot can’t help you, our customer service is available during opening hours.
The Post-App. Simple fast and anywhere
Post-App
Questions and answers
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Our Post-App preview programme
Help shape the future and discover an optimized user experience with the Post-App preview for iOS and Android. We use a preview version to test new functions for and with our customers. Download the app, test it and give us your feedback. You can use the app in parallel with the Post-App.