CollectionSave time and money
Swiss Post can collect all your postal items (letters, parcels, express and international mail) directly from your premises.
- Regular pick-ups: arrange fixed pick-up times with Swiss Post and a fixed number of containers (wheeled containers), every day or always at the same times on the same working day.
- Pick-ups on request: all it takes is a call to freephone number 0800 825 800. From Monday to Friday, no later than 4hours before the desired pick-up time.
Notify Swiss Post of the collection address, date and volume electronically. On the day of collection, the postal carrier will collect the items as part of a regular delivery round. Five parcels or items weighing up to 30 kg each can be collected on any given day from a specific address.
Collection addresses can be freely specified: at home, at the workplace or at a neighbour's. If the occupant is out, the item can also be placed in the letterbox or at the front door.
Your customer advisor will be happy to inform you about the benefits of this additional service.
Order online now
You can order collections online. This applies to both regularly recurring collections and for collections on demand, e.g. for additional volumes.